Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Peg
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works great. Vacuums the carpet and cleans my tile floor great. Would buy again.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Kathleen
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the second Crosswave (2024) we have purchased. The first was in 2017, and we are extremely satisfied with the performance and longevity of the Crosswave. But, as all things man-made they do wear out. Since the wife has been so impressed by the first unit on our wooden floors and minimal carpet, she wanted another Crosswave. Overall, 5-star for the Crosswave and cleaning products. No complaints. Thank you, Bissell!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Marilyn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love all the features this BISSELL has, it fits my needs. Just love the fact that it can vacuum and wash at the same time. I save a lot of time and energy with this amazing tool.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Candice
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far so good. I can't do a lot these days, but this Crosswave helps me keep clean floors with very little effort. It's a keeper.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Christine
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish I hadn't waited so long to get my Bissell cross wave. My floor are soooooo clean now
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
1
DO NOT BUY.
on June 15, 2024
Posted by: Lily
from Chicago
Verified Purchase:No
[This review was collected as part of a promotion.] WORST vacuum ever. Got a puppy and needed a new vaccum and the reviews on this seemed good. No. Has not worked since we got it. Doesn't suction a thing up. Our shark hardwood duster gets more off the carpet than this vaccum and it's not even meant for carpet. We have tried everything, changing out the water filter, cleaning the bristles everything. Nothing works and it STINKS. If you use the water filter, and clean it out it STINKS. makes our whole apartment smell awful. and to make it even better, it gets clogged and is impossible to remove. Literally not one good thing to say about this vaccum.
Pros: does none of the above.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, June 25, 2024
Hi Lily. Sorry you're having trouble, but it sounds like you may not be using your CrossWave as intended. It's not meant for dry vacuuming or for use on carpet. It is designed to vacuum and mop sealed hard floors at the same time. Here's a link to helpful how-to videos on how to use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098
Written by a customer while visiting bissell.com
Customer Rating
5
I thought I knew how to clean until I bought this!
on August 14, 2024
Posted by: Re-trained cleaner
from Florida
Verified Purchase:No
[This review was collected as part of a promotion.] I am a nurse and my husband is a germ geek we don't wear shoes in the house and I clean every other week. I thought my floors were great! I decided to start 'deep cleaning' and my husband bought me this Bissell, after the first swipe of the kitchen, I am sooo embarrassed! Look at the photo! After getting through the whole house, my floors look amazing and I will not use anything else.
Pros: Deep cleaning, Easy to use, I used fabuloso, 1/2 tbsp, Lightweight, Removes Stains and Spots, Would Recommend
Cons: Hardwood Floors
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
1
TRASH
on August 29, 2024
Posted by: Jim
from Minnesota
Verified Purchase:No
[This review was collected as part of a promotion.] Doesn't do anything and smells, leaves behind a huge mess and only works maybe a couple times. I'm disappointed in our purchase
Pros: Pet Cleanup
Cons: Carpet, Hardwood Floors
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, September 5, 2024
Hi Jim. Thanks for sharing your experience. We're always happy to help troubleshoot any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.
Written by a customer while visiting bissell.com