Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Mary
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is an amazing product! It gets the floors super clean.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
2
Didn't work for me and I should've returned it
on October 17, 2021
Posted by: Kookookachoo
from Florida
Verified Purchase:No
[This review was collected as part of a promotion.] I have vinyl flooring. This does not work for my needs and instead of making cleaning easier, it's just more hassle. I have a difficult cleaning need and this doesn't even cut it. My dog licks the floor, leaving saliva that when wet causes a slipping hazard. I've had to get down and scrub with a magic eraser to get the floor clean. I tried my old floor mate but the brushes only work where they make contact with the floor. Thought that the brush roll on this had better coverage. It works in theory, just not on my floors. It leaves a grimy mess with tracks from the front rubber lip of the machine. It takes several slow passes to get light dirt up. The drying feature works okay, just it's overshadowed by how poor the brush works. It is a waste of time and not convenient. I'm going back to the mop and the magic eraser.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Sorry to hear this. If you're trying to clean heavy dirt, hair or debris from your floors, try using the area rug setting as it releases more water and formula on the brush when you squeeze the trigger. If your CrossWave isn't working properly, please give us a call at 1-800-237-7691 so we can help!
Written by a customer while visiting bissell.com
Posted by: Michelle
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It does two things but neither very well. Disappointing as a vacuum, and weak as a mop. Definitely does not behave as promised with pet hair - just mashes it up into wads that have to be picked up by hand - unfortunate.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Michelle. Your CrossWave is not meant for dry vacuuming. It's designed to vacuum and wash sealed hard floors simultaneously so you don't have to sweep and mop separately. Here's a link to helpful how-to videos on how to use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098
Written by a customer while visiting bissell.com
Posted by: Michelle
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love how we can vacuum and mop at the same time. Easy to use and to clean up afterwards.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Veronica
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this because our new house has a lot of wood floor. This works amazingly!! My daughter and I love it and it makes life so much easier!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
2
Dissapointed
on December 18, 2021
Posted by: ECS
from Knoxville,TN
Verified Purchase:No
[This review was collected as part of a promotion.] This does not have enough power to suck up the dirty cleaner out of a short pile rug. It discharges the cleaner and there it stays in the rug. It does work ok except fire pine needles.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Sorry to hear you're disappointed, but we'd love to help troubleshoot any issues you're having with the CrossWave. Please contact us at https://support.bissell.com/
Written by a customer while visiting bissell.com
Customer Rating
5
Love Love Love this Crosswave! I have one and bought one p
on December 20, 2021
Posted by: Charlie
from South Milwaukee, WI.
Verified Purchase:No
[This review was collected as part of a promotion.] Love Love Love this Crossover! I have one and bought my daughter one. Keep up the good work Bissel.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
Yes I would buy it again maybe down the road I will get one
on December 26, 2021
Posted by: Kathleen
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought one for both of my daughters for Christmas they both used it today and they were very pleased the way it worked, I even was pleased to see how nice the floors came out.
I would recommend this to a friend!
Written by a customer while visiting bissell.com