Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Jovita
from Undisclosed
Verified Purchase:Yes
I got my floors re-done with porcelain tile throughout the house and my old Swiffer mop was not going to cut it. This CrossWave is a huge timesaver. Very easy to use and gets my floors so clean! I have told everyone I know to get this vac
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Daniel
from Undisclosed
Verified Purchase:Yes
Living on a lake with two dogs can be a muddy mess, but the CrossWave is a game changer. My dark, bamboo floors look great in half the time.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: vickie
from Undisclosed
Verified Purchase:Yes
I use on my laminate wood flooring. With 3 dogs , it has been a game changer. Easy to use. Easy to clean up.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
Pre-finished hardwood floor squeaky clean
on January 17, 2021
Posted by: George
from Yorktown, VA
Verified Purchase:No
This wet scrubber vacuum cleaner for hard floors is extraordinarily good. I just got a spectacular cleaning of the 18-year old, prefinished hardwood in our kitchen, family room and halls. Though this use is not explicitly recommended, I decided to use the Crosswave on the entire wood floor after a quick clean-up of a small area was very successful, with no water remaining in the cracks to swell the boards. The small area had a coating of flour and sugar after cookie making and expedient try of the clean-up with the Crosswave left the urethane varnish shiny as new. The Crosswave has a rubber edge in front of the wet scrubber-roller that acts like a squeegee on the pull-back pass, capturing the dirty water as it is sucked up. I couldn't see through sucked-up water in the collector cup. I used half of the recommended Bissel Multi-floor cleaner liquid in the mix with distilled water for the cleaning solution. The floor was brilliantly reflective even after the first cleaning pass. A second rinse pass with distilled water also produced opaque, sucked-up water. Clean-up of the Crosswave scrubber-roller is easy with the plastic pan they supply. I poured a puddle of distilled water up to the mark in the pan, set the Crosswave in it, tipped the handle unit backward, allowing the brush-roller to turn on, and pressed the "floor" suction turn-on button. The brush-roller then cleaned itself, sucking itself dry. After 3 cycles, the liquid coming out of the brush-roller was clear. It is easy to open up the cleaning head, remove the brush-roller to dry and give a rinse to the remainder of the head. You also have to wash out the collector cup and. The paper-based filter is sensitive to getting moldy, so drying in the sun is recommended.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Samantha
from Undisclosed
Verified Purchase:Yes
It doesn't work as well as I thought it would. Doesn't really suck the water up when using the mopping function. Leaves dirty water behind on the floor. Dissatisfied and disappointed
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your feedback, Samantha. What you're describing is often due to clogging in the brush area. This video shows the steps to clearing any clogs obstructing your CrossWave to get you back to cleaning: https://support.bissell.com/app/answers/detail/a_id/1277 Please call us if we can assist at 1-800-237-7691.
Written by a customer while visiting bissell.com
Posted by: ELLEN
from Undisclosed
Verified Purchase:Yes
Good company. Responsive. Shipped in a timely manner
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Biz
from Undisclosed
Verified Purchase:Yes
Let me start by saying I've barely ever left a review. I am so pleased with my Bissell cross wave I felt obligated to share my experience. We recently installed laminate flooring Coretech PLV. Looks amazing except that it traps dirt like a sponge. No exaggeration I was mopping at least 2 to 3 times per week using various detergents and mops. Still after one day of mopping my five-year-old and two-year-old running around would end up with extremely dirty feet. It was to a point we thought of putting down area rugs everywhere and covering up the floor. I took a chance and read the reviews and ordered the Bissell cross wave. I was hesitant to spend the money thinking this would end up not doing any better of a job than the traditional mop. To my disbelief the Bissell worked phenomenally. Cleaned effortlessly and got all the grime and dirt out of the little ridges on the surface of the laminate flooring. First time I used the machine it barely used any cleaning solution and the dirty water tank barely filled up so I was hesitant to think it did a good job cleaning. But all the proof is in my children's white socks still clean and white after hours of running around on the floor.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Ginger
from Undisclosed
Verified Purchase:Yes
I gave this as a gift to my daughter. She had to try it as soon as she got it. It works great and I got a bonus by her trying it on my hardwood floors. Cleaned great and left my floors spotless.
I would recommend this to a friend!
Written by a customer while visiting bissell.com