[This review was collected as part of a promotion.] This is the best investment I've ever made! It's amazing how much you miss just sweeping and mopping my hand. I ran my vacuum and swept before using and the water and debris I cleaned out of the cross wave when I was done was unreal! It's so awesome I've been using it everyday and looking for things to clean!! Hahahaha
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] I absolutely love this product. I bought two. One for myself and one for my son and daughter in law as a gift. It fies everything it's supposed to and more. Love that it does multiple jobs. Floors look fantastic after using it. Would definitely buy this again. My wood floors never looked better. I've been bragging about it to all my friends and family. Sweepstakes
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
This thing works great!! It cleans our brick and tile floors spotless
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Not working properly after a year
on June 16, 2021
Posted by: Kay
from KY
Verified Purchase:No
[This review was collected as part of a promotion.] This vacuum started out great, but coming up on a year I have more issues than anything else. From the start I have had issues with the brush window. it is so DIFFICULT to remove, and you have to do it every time properly to clean and care for it. I literally have to sit on the ground and yank it. It took 30 minutes to get off today and I hurt my hand every time doing it. It constantly gets clogged with the smallest amount of pet hair. I think this is due to it not sucking well and making an odd noise.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Oh no! Sorry to hear this, Kay. Please give us a call so we can send you a replacement front nozzle for your CrossWave. 1-800-237-7691
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] So far this little machine has exceeded my expectations! We've been using a microfiber mop system (like a reusable swiffer) but it has so many limitations. I wanted something with some power. We have 2 little boys and a house full of pets (cats, dogs, rabbits, and then some) so our floors really take a beating, especially in the summer when we are in and out all day long. The crosswave pulled up *so* much dirt, even off of the newly installed LVP. It's easy to use and a breeze to clean. I was a little worried it would be a pain to clean like our old Bissell carpet cleaner (which was impossible to get completely clean, ugh). But the crosswave was well-designed and I'm pleased. My only minor complaint is the noise. The first time I used it to clean all of our floors, I wore noise-canceling headphones because it's LOUD. But... It's an acceptable trade-off for price and function for me. The real test now will be to see if it holds up. That's my only concern with household equipment, and the brand rarely seems to make a difference. Fingers crossed it lasts at least 5 years!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare