Customer reviews from BISSELL Homecare
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
3
love this machine but no detachable battery. run time short
on December 5, 2020
Posted by: n/a
from MISSOURI
Verified Purchase:No
Hardwood floors,marble tile, area rugs & no wax floors. Only 868 sq. foot. Too long of recharge time & short run time. bissell model 2596 crosswave. 25min -30min of run time, tried several different operators. Small home yes !!!!! Tks.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Posted by: Alexandria
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The best floor cleaner I have ever owned! Cleans the floors amazing and is so easy to use!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Unfortunately No Match for my Ceramic Tile
on January 28, 2024
Posted by: NicoleG
from Rochester, NY
Verified Purchase:No
[This review was collected as part of a promotion.] I want to love this so much, and I waited a long time to purchase something like it, and unfortunately I'm not all too impressed. While it cleans the basic smears off the ceramic tile in our kitchen, it's absolutely no match for the gunk that gets stuck on the floor day in and day out between 4 kids and two pets. I have a junk credit card I keep on hand to scrape things off the floor while I'm cleaning with the CrossWave because otherwise it won't pick stuck-on substances up. I've let it sit with the spin brush directly over spots for over a minute, gently "scrubbing" it back and forth, and it's made no difference. So unfortunately, the CrossWave isn't meeting my cleaning needs in the one area I really needed it. It would be good for other types of floors and I've used it on our hard woods as well without issue. It's not a terrible machine; it just can't come close to cleaning the way I need it to. It's also worth noting that cleaning the tank is pretty disgusting and there's no great place to do it. Everything you vacuum up goes into the same tank as the water, so if you suck up a non-food item, you either have to pick it out of the dirty water and then dispose of the rest in a drain, or jeopardize your drains. It gets especially gross when there's hair in the tank as well.
I would recommend this to a friend!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, February 2, 2024
Hi Nicole. We're sorry you aren't happy with your CrossWave! We'll share your feedback with our quality team, but please reach out to us so we can help resolve any issued you're experiencing at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Best Christmas Gift!
on January 8, 2021
Posted by: Gabby Momma
from Columbiana, Ohio
Verified Purchase:No
Love, love, love this machine! Greatest Christmas gift ever (I have been asking for one all year)! After years of sweeping and steam mopping and having the thought that my floors were clean were shattered on Christmas day when I received my machine from my hubby. I had to try it out and my floors were cleaned the day before with my steam mop. After using my new Crosswave, I realized my floors were FAR from clean. The water was nasty, nasty, nasty! This machine does a fantastic job and is easy to set-up and clean after use.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Best purchase ever the crosswave cleans amazingly!
on July 7, 2020
Posted by: Em 23357
from Kansas City mo
Verified Purchase:No
It does amazing cleaning hard wood floors and it saves so much time!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Debbie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely the best product I have ever purchased for cleaning my tile floors does not leave any streaks very easy to use, also I put it to the test with a white paper towel after cleaning my tile floors and it was very clean, I will recommend the Bissell floor cleaner to all of my friends.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Nancee
from Undisclosed
Verified Purchase:Yes
Love this! Love that I can vacuum and mop all at once. Makes my life so much easier.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Gene
from Grand Rapids , Mi.
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used it on hardwood floors and worked fantantic..
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare