Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Peggy
from Undisclosed
Verified Purchase:Yes
Easy to use and easy to clean. Love the fact that I dont have to replace disposable pads
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
Definitely have recommended it to family and friends
on March 14, 2021
Posted by: Melissa
from Undisclosed
Verified Purchase:Yes
I use it on wood, vinyl, laminate and rugs. I operate a home daycare and covid regulations are more strict than usual. I use it every day six days a week and it works great cleaning and washing the floors. Only regret is I should have gotten one sooner!!!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Bill
from Undisclosed
Verified Purchase:Yes
easy to use, clean, everything. lightweight,. ONly issue no edge cleaning. Edges are a problem.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Ben
from Undisclosed
Verified Purchase:Yes
Easy to use on hard floors and carpets but kind of cumbersome cleaning after use.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
3
DOES NOT GET CLOSE TO THE WALL
on June 18, 2021
Posted by: themctier
from Georgia, USA
Verified Purchase:No
[This review was collected as part of a promotion.] I have hardwood, vinyl, and ceramic floors. I also have a couple of area rugs. This product will simultaneously vacuum and mop them all and do a decent job. But don't expect it to get next to walls. There is at least a 2-inch gap between the cleaning surface and the wall. Also, if you want to mop under chairs, forget it. This product will not lean down far enough. Chairs will have to be moved. The turning radius leaves much to be desired as well. While this product works well for most of my house, there is still upgrades that could be done to make it more desirable. A more flexible, yet tough hose could be engineered in the neck where this product turns and leans down. I also had a very hard time seeing how much formula was being spread on the floor. There needs to be some kind of lighting on the machine to make it visible. Also, what can be done to make the product clean closer to the wall? Anything? After I was done, my back hurt really bad. Granted, just about any mopping, vacuuming, or sweeping ends up hurting my back, but this machine seemed to make me use my back much more, thus making it hurt worse. I do not recommend this product for anyone dealing with chronic low back pain. Nor do I recommend it for those who want cleaning up to their walls. But, if you are one of those people who want to combine vacuuming and mopping, thus hopefully take less time doing housework, this product may be for you.
Pros: Easy to take apart to clean, EXTRA FILTER, EXTRA MOP HEAD, SELF-CLEANING TRAY, SIMULTANEOUS VACUUM/MOP
Cons: DOES NOT LAY DOWN FAR, NO FLOOR LIGHTING, NO TO-WALL CLEANING, TURNING RADIUS SMALL
No, I would not recommend this to a friend.
Written by a customer while visiting bissell.com
Posted by: Frank
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Every thing is great about it. It cleans like nothing I have had before
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Kathleen
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Extremely pleased with the results using the CrossWave. I used it after mopping the floor with a standard mop and was amazed at the amount of dirt it picked up. I have wood floors with "V" grooves between planks and it does a much better job cleaning.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
1
Do not waste your money on this useless appliance
on July 7, 2021
Posted by: Cynthia
from Florida
Verified Purchase:No
[This review was collected as part of a promotion.] Even though the waste canister appears to be empty, the suction path is constantly getting clogged up. I would use my $19.00 electric black & decker broom over this any day. I don't even use the wet side of it anymore because it leaves marks on my floor. I'd rather use my swiffer wet jet. This was a total waste of money.
Cons: The wet/dry vac is constantly getting clogged up
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Cynthia. Thanks for taking the time to provide feedback. It sound like you may be using the CrossWave to dry vacuum. It's not designed for this and will clog. The CrossWave is meant to vacuum and mop at the same time using water and BISSELL CrossWave Hard Floor cleaner. Please call us anytime if we can help with tips on getting your best cleaning results! 1-800-237-7691
Written by a customer while visiting bissell.com