Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
2
Very disappointed
on December 15, 2020
Posted by: jzr812
from Ocala, FL
Verified Purchase:No
I absolutely loved my Crosswave until after 3 years it stopped working. The gear that turns the brush wore out and I cannot get a replacement for the foot assembly. If I had used this a couple times a week I could understand it wearing out, but I only used it about every other week.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Sorry to hear this! Usually this is caused by hair and debris collecting around the brush ends. If you remove the brush roll and clean it after use this shouldn't happen. Please give us a call at 1-800-237-7691 and we'd be happy to give you a discount on a new CrossWave.
Written by a customer while visiting bissell.com
Posted by: Samantha
from Undisclosed
Verified Purchase:Yes
This product is amazing! Took me about 2 minutes to put it together and learn to use. My floors are visibly cleaner after just one use. It is so satisfying to empty the dirty water knowing that the dirt is no longer sitting on the floor! Clean up is easy and only takes about 10 minutes at most. I like to clean it after every use and sit the parts out to dry. So happy with this purchase! If you're on the fence, trust me, go with yes!!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Amberley
from Undisclosed
Verified Purchase:Yes
Love it! So easy to use. Cleans up great on tile floor and my area rugs. Great with all the messes my toddlers make daily. Easy to take apart and clean too!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Susan
from Undisclosed
Verified Purchase:Yes
We have tile flooring and it works well cleaning the tile, however, it needs a stiffer, longer bristle roller brush to reach into the grout lines. The roller is mostly soft material with a few scattered stiff bristles but it does not clean the grout lines as it should.
No, I would not recommend this to a friend.
Written by a customer while visiting bissell.com
Customer Rating
5
I bought this as a gift for a friend who had requested it!!!
on January 14, 2021
Posted by: Jean
from Undisclosed
Verified Purchase:Yes
I gifted this purchase to a friend who absolutely loves it and has thanked me so much. She has said how it has changed her life in making it so much easier now!!! She is the one you should be contacting for a personal evaluation. And for Bissell deals. Who knows-I may buy one myself soon!!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Brianna
from Undisclosed
Verified Purchase:Yes
If you're on the fence whether you should buy this product or not, I urge you to add it to your cart RIGHT NOW you will thank me later! The crosswave has been a lifesaver in my house, between multiple children and dogs I was at my wits end with the old fashion sleeping in mopping. It even has my husband and older children wanting to help keep the floors clean which if you don't know that's a true miracle! It's light weight and super easy to use and clean. It definitely keeps my floor spotless no matter what kind of tough mess I put it through. I wish I would have bought it sooner and saved my self so much time and hassle!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Faythe
from Undisclosed
Verified Purchase:Yes
I have mostly hardwood floors in our home & some linoleum. I used to sweep & then mop all our floors, which was time consuming! Being able to vacuum & mop our floors simultaneously has helped cut my housework time in 1/2! Very pleased with how clean our floors look. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
It's so easy to sweep and mop at the same time.
on January 25, 2021
Posted by: Ruth
from Undisclosed
Verified Purchase:Yes
I use it on all my floors. I couldn't believe how dirty the water was. It's really awesome.
I would recommend this to a friend!
Written by a customer while visiting bissell.com