Customer reviews from BISSELL Homecare
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Jennifer
from Undisclosed
Verified Purchase:Yes
I LOVE IT ! I use it every day when my dogs or kids make a spill or a mess. So easy plug it in and go . Sanitized!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Only used it four times and now won't turn on!
on October 1, 2022
Posted by: Pamela
from Hudson, WI
Verified Purchase:No
[This review was collected as part of a promotion.] I bought one for me and one for my daughter. She loves her and uses it all the time. I, however have only used it about four times. Fifth time it wouldn't turn on. I Googled it and it turns out this cleaner is known for this problem, and of course no fix has been noted. Needless to say I have a very new cleaner that I now cannot use. I paid a lot of money for it too, and it only works four times! WOW, not good! I would NOT recommend anyone to risk buying this and it break very quickly like mine. VERY DISAPPOINTED
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, October 4, 2022
Sorry to hear of your experience, Pamela. You have a warranty and we're always here to help with your CrossWave at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: Holly
from Undisclosed
Verified Purchase:Yes
Only complaint is it is heavy and will make your shoulder sore. Need easier customer service the few I talked too couldn't understand nothing so always ended up having to talk to a manager. Love the product though
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Saved Us! No Pets, but New Construction.
on November 25, 2020
Posted by: KatieVloh
from Glen Carbon, IL
Verified Purchase:No
Thank you for this miracle machine! We were finishing a new house build and our drywaller went MIA. Due to timing and such, our hardwood floors and tile still had to be installed (I know, first world problems during a pandemic. Ha!) If you've ever had drywall work done, you know it's a dusty and dirty job. Though floors were covered, it's just was not enough. After new drywallers finished, I had a professional floor cleaning company attempt to clean the floors. He said we would be fighting the film on the floors for awhile because drywall is tough to remove. Well, desperate, I did research and asked friends who already had the Crosswave. I quickly ordered one, said a prayer, and got to work. It was a dang miracle!!! After two cycles, the floors looked and felt amazing!! Even the other contractors were shocked. It truly saved are floors, our time, our money. Our physical health is safer as we don't have to breath in the dust. My personal mental health has improved as I feel better allowing our kids to play on the floor and not battle constant drywall dust. Though the edges have to be done by hand (which is totally understandable and not a big deal), we are truly thankful! It's my new favorite toy that is so easy to use and clean. I use it multiple times a week (especially after the contractors have been in and out all day). Cannot thank you enough for this product!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: DONALD
from Undisclosed
Verified Purchase:Yes
Works great and cleans the floor very well. Many mops have failed but this vac/mop does it all
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Michelle
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can't believe how easy it is to get wood floors clean and streak free. Easy to take apart and clean.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Pam
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is very easy to clean and seems to do a good job on the floors. I can't quite give it 5 stars because I'd like it to put a little more water on the floor to help pick up dried on dirt -- it cleans good, but doesn't seem to actually scrub. I'd also like it to have a bigger water tank and pickup tank. Overall, though, it does a nice job and I would recommend it.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Mark
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Cleans great, easy to use but takes a lot of time to clean the floors good but with minimum effort; Only four stars because it takes a lot of time/trouble to clean it after each use but that is probably true of all similar floor cleaners. I avoided self-cleaners because of bad reviews.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare