Customer reviews from BISSELL Homecare
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Amy
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It is really nice product and it it easy to use and pick up a lot of hairs and dirts !The floor is shining after mopping it !Also love the automatically clean itself .hopefully it will last long time ! I have been only using one month.so far so good !
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Karen
from Undisclosed
Verified Purchase:Yes
This product is a game changer. I bulk purchased laminate vinyl plank flooring Summer 2019 and put throughout the entire house. To clean, first I would have to sweep, then mop, time consuming. Now I just plug in my crosswave and go to town!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Does NOT suck up
on January 29, 2024
Posted by: Branny
from Severn, MD
Verified Purchase:No
[This review was collected as part of a promotion.] This product claims to work on area rugs and hard wood floors to "clean up messes and refresh surfaces" but, in actuality, this product is about as useful as a dollar store water gun. It sprays water on the floor or area rug and does not suck up water or even scrub for that matter. The design doesn't allow you to put enough pressure down in order to sufficiently scrub/catch any dirt. It's a very overpriced and dissapointing water gun. I love all of my other Bissell products ( spot cleaner, Vaccum, etc.) but certainly not this one.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, February 2, 2024
Hi Branny. Sorry to hear your machine isn't meeting your needs, but please contact us so we can resolve any issues you're experiencing at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: Shelly
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the absolute best thing I have ever owned! Suction is excellent! Clean up is easy. Atorage is easy! I love it!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
TRASH
on August 29, 2024
Posted by: Jim
from Minnesota
Verified Purchase:No
[This review was collected as part of a promotion.] Doesn't do anything and smells, leaves behind a huge mess and only works maybe a couple times. I'm disappointed in our purchase
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, September 5, 2024
Hi Jim. Thanks for sharing your experience. We're always happy to help troubleshoot any issues you're having and get your machine working properly. Please reach out to the BISSELL Consumer Care Team at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: krissie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my bissell crosswave! Cuts down time on cleaning floors when it does both at one time
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Loved it but, broken hearted
on December 16, 2020
Posted by: Yamilet
from Winter Haven
Verified Purchase:No
I absolutely loved my Bissell Crosswave. Used it 3-4 times a week. Easy to use. Cleaned my tile floor beautifully. Amd did a great job on my carpets to refresh them. I loved it so much I purchased one for my daughter as a home warming present. BUT 1 day before it 2 years, it stopped working. Needless to say, I am very upset. As you may all know' these bissells are not cheap and for it to only last 2 year is a waste of money. I am looking for something to replace my crosswave, but not sure what with yet. I want to make sure the next wet vac floor cleaner last more the 2 year. And that is why i only gave it a 1 star. Otherwise it would have been a 5 start. But the long term value it very important when spending money on a vaccum.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi Yamilet. If you're having issues with your cleaner, we're available to help at 1-800-237-7691. You can also visit our website's support page for helpful troubleshooting steps and videos to get you back to cleaning: https://support.bissell.com/app/products/detail/p/67614/kw/1785a
Written by a customer while visiting BISSELL Homecare
Posted by: Jodi
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the crosswave. I wished it steam cleaned also. It is great. I love that it vacuums and mops at the same time.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare