Customer reviews from BISSELL Homecare
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4 out of 5
4.4
(1,615 Reviews)
Open Ratings Snapshot
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product. 
(
1,352 out of 1,557
)
Best Buy Privacy Policy
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
1 out of 5
1
Awful
on July 13, 2024
Posted by: Sam
from New York, NY
Verified Purchase:No
[This review was collected as part of a promotion.] I decided to buy this vacuum because of the positive reviews. The first two times I used it went well, although the smell it produces was awful. Since then it has been downhill. All it does is push around cat hair into clumps I need to pick up after by hand. It also leaves very noticeable white streaks everywhere. The smell seems to get even worse. I truly hate everything about this vacuum and regret buying it.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwrbissellpwrJuly 17, 2024
Hi Sam. We would be happy to help resolve the issues you're experiencing with your CrossWave. Our Consumer Care team is ready to help you at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
4 out of 5
4
Worth Buying but with a Caution
on October 8, 2020
Posted by: Zoe
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The machine works as advertised. It leaves my pre-finished wood floors gleaming. But holy moly make sure you wear ear plugs when using it because it creates a high-pitched whine when running.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
Works great!
on January 30, 2021
Posted by: Joel
from Undisclosed
Verified Purchase:Yes
Works very well and does a great job of mopping and vacuuming at the same time!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4 out of 5
4
I would recommend this to someone.
on August 7, 2020
Posted by: Brittany
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's convenient you can mop and vacuum at the same time. The reservoir could be bigger.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
So good I bought two :)
on September 29, 2024
Posted by: Lisa
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I saw the Bissel Crosswave mentioned in a cleaning group as the "holy grail" of floor cleaners so I decided to give it a try. I am not disappointed! It vacuums and mops at the same time and does a great job! My floors look better than they ever have in a fraction of the time. I initially bought one as a gift for my son, but was so impressed I bought another for myself :)
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
I LOVE this Bissell Crosswave!!
on July 2, 2020
Posted by: Joslynn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have all tile floors and have struggled for years trying to find something to clean them well. We also have 3 dogs so they get dirty fast. A friend recommended this crosswave and wow what a game changer!!!! I can vacuum and mop in one! It works so well and easy to clean and store and fill.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
Love my crosswave!
on November 3, 2020
Posted by: Ali
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my crosswave. Sweeping and mopping used to take me 30 mins just for my kitchen which has black wood laminate floors. Not to mention I would also have to put a shine product on them once a week. Now I can get the whole kitchen cleaned in less than 5. Love that it has a container for the dirty water. It feels like my floors are finally truly clean rather than just pushing the dirt around.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
I would buy again
on March 7, 2024
Posted by: Rafael
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] There was a problem with FedEx and the shipping adress which was correct. Besides that everything ok.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
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