Customer reviews from BISSELL Homecare
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
5
Thought your floors were clean? Think again.
on February 13, 2021
Posted by: Mel
from Chesapeake, VA
Verified Purchase:No
I have a dog and 2 kids. I'm always cleaning my hardwood floors. I never felt like they were clean enough, so I started looking into what was on the market for a better clean. I found the crosswave, read some reviews and decided it was worth a try. I got it as a Christmas present from my parents. I have never been more in love with a present. The crosswave is by far the easiest, thorough cleaning I have ever experienced. I will never use a mop, swiffer, etc, again! I use this bad girl to quickly clean spills and other oopsies that happen regularly in my house. Once every 2 weeks I do a whole house cleaning to get the heavy traffic build up off of my floors. Cleaning my floors has never been so easy and fun!!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Makes cleaning hard floors easy
on October 21, 2022
Posted by: Lowrider
from Claremore; OK
Verified Purchase:No
[This review was collected as part of a promotion.] I wish I'd bought one earlier . I've never thought anything would clean my hardwood and tile floors better than a vacuum and a mop. But today I will say I've never seen my floors cleaner than they've got since I bought my Shockwave. It makes cleaning up after my 2 dogs easier than ever. And it is easier on me to clean now. I would recommend this to anyone with hard floors.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Michele
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's ok for the money. Does a good job but doesn't get close enough to the wall. Still have bend over to use a rag up close to the baseboards.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Best floor cleaning machine ever made, so far!
on June 8, 2020
Posted by: Debbie
from Erie Pa
Verified Purchase:No
My husband has copd and he try's to keep my floors up. I have had several types of floor products and all of them were too hard on him. I bought this and he loves it! He can thoroughly clean our floors and still breath and not winded. He was hesitant of me spending this much money but now that I have it he loves it. It doesn't take a lot to use. I would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Kenneth
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great, I can not complain. I wish it was cordless...
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Jesse
from Undisclosed
Verified Purchase:Yes
Just used it for regular laminate flooring. Not enough suction. Small rocks and debris kept getting trapped in the bottom part of the vacuum, so when you shut it off, it would leave a trail of debris on the floor. Definitely returning it unfortunately
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
We're sorry to hear this, Jesse. We'd love to provide some troubleshooting steps to improve the results with your CrossWave! What you're describing is often due to clogging. This helpful video shows the steps to clearing any clogs obstructing your CrossWave: https://support.bissell.com/app/answers/detail/a_id/1277 Please call us anytime if we can assist at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Posted by: Nicole
from Undisclosed
Verified Purchase:Yes
Its okay. Doesn't seem to stay wet for long. Maybe I'm not using it right. Feel like I have to hold the dispense button the whole time I'm using it.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Mary
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] To clean hard surface floors. It is extremely heavy and takes many passes over and over to dry. The process after using to clean and dry is ridiculous; almost takes longer than it took to clean.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi Mary - sorry you're having trouble, but it sounds like there's a misconception on how to use your CrossWave. Please call us so we can help you at 1-800-237-7691. Here's a link to helpful how-to videos on how to use your CrossWave properly: https://support.bissell.com/app/answers/topics/p/67614/c/67098
Written by a customer while visiting BISSELL Homecare