Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4 out of 5
4.4
(1,615 Reviews)
Open Ratings Snapshot
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product. 
(
1,352 out of 1,557
)
Best Buy Privacy Policy
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
5 out of 5
5
Shocked at how good it is!! ❤️❤️
on January 2, 2021
Posted by: George
from Undisclosed
Verified Purchase:Yes
I sweep and mop everyday. When I got the crosswave and used it....I was shocked! There was so much it picked up that I could not see! I love it! I could not imagine life without it!!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
1 out of 5
1
DO NOT BUY
on January 2, 2021
Posted by: Stacey
from Naples, Fl
Verified Purchase:No
My entire house is tile. I thought this would be a time saver and at first it was! Then it started leaving dirt streaks and leaking dirty water. Having to take it apart between each use and completely clean it, including using a pipe cleaner on it, wastes even more time than it saves. Plus now I have to use a towel to wipe up the dirt streaks it leaves. If you dont pre-clean your floors, the dirt will just get wet and then this "mop" will streak it everywhere, fatal design flaw.
Cons: brush doesnt work well on even on tile, expensive, leaks dirty water, leaves dirt streaks, too many parts that need cleaned between uses
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwrbissellpwrApril 21, 2022
Hi Stacey - We're sorry to hear this! We'd love to provide some troubleshooting steps to improve the results with your CrossWave. What you're describing is often due to clogging. This helpful video shows the steps to clearing any clogs obstructing your CrossWave: https://support.bissell.com/app/answers/detail/a_id/1277 Please call us anytime if we can assist at 1-800-237-7691.
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Love It!!
on January 2, 2021
Posted by: Rebecca
from Undisclosed
Verified Purchase:Yes
Bought it for my daughter in law as I already have one. Absolutely love it. It is so great on dog hair. Picks up dog hair that yoy can't even see.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Amazing! Game changer
on January 1, 2021
Posted by: Ttwaweru
from Baltimore,md
Verified Purchase:No
I ordered the crosswave to see if it could help to keep up on the floors. Normally it is a sweeping then a run over with a mop. Which took a lot of time as my house is all hardwood. I was shocked at how easy this was to use. Not only did it do the the job 2 jobs in one but cut my time of cleaning the floors in half. I was amazed and how dirty the water was after cleaning. This is by far the best purchase.
Pros: All in one, Mops and sweeps
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
I would purchase again
on January 1, 2021
Posted by: Jim
from Undisclosed
Verified Purchase:Yes
Cleans rugs and hardwood flooring, wife absolutely loves it
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
yes
on January 1, 2021
Posted by: Inez
from Undisclosed
Verified Purchase:Yes
CrossWave Wet/Dry Vac-Great product! Fast, fast shipping!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Wondeful
on January 1, 2021
Posted by: Austin
from Undisclosed
Verified Purchase:Yes
Used on already cleaned floors, twice. Both times it pulled more dirt out. Absolutely great
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
I would buy again
on January 1, 2021
Posted by: Janet
from Undisclosed
Verified Purchase:Yes
The crosswave is easy to use and cleans all types of floors.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
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