Customer reviews from BISSELL Homecare
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4 out of 5
4.4
(1,615 Reviews)
Open Ratings Snapshot
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product. 
(
1,352 out of 1,557
)
Best Buy Privacy Policy
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
5 out of 5
5
Recommend 1000%
on September 4, 2020
Posted by: amanda
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] The first time I used this product I was already recommending it to all my friends. It's super easy to use and it cleans very well. I definitely recommend bissell for all cleaning appliances, they have never disappointed me!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1 out of 5
1
I hate it so much I threw it out. The object is to simp
on December 27, 2022
Posted by: deborah
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I hate it so much that I threw it out. The object is to simplify noy make tasks more complex.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwrbissellpwrJanuary 4, 2023
We're sorry you weren't happy with your CrossWave, Deborah! We'll share your feedback with our quality team, but please reach out to us in the future if we can help under your warranty at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
Exactly what we needed!
on October 29, 2020
Posted by: Justin
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This has taken so much work out of getting our floors looking great. Having the vaccum and mop together saves so much time! We definitely recommend if you have a lot of hard floors like we do!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
3 out of 5
3
It does it's job
on July 18, 2020
Posted by: GORDON,
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like my new Crosswave. However, I have only used the mop option one time because taking it all apart and allowing it to dry is a hassle.
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
2 out of 5
2
Not worth the money
on January 23, 2021
Posted by: Matthew
from Undisclosed
Verified Purchase:Yes
I like this but Only for the vacuum part of it. The water doesn't seem to come out too much and the machine gets clogged up easily with hair way too fast. The machine will start to spit ( if it even sucks it up) clots of dirt and hair. There is a filter that's supposed to catch the hair before it goes into the tank and it doesn't.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwrbissellpwrApril 21, 2022
Hi Matthew - the CrossWave isn't meant to be a dry vacuum. It washes and vacuums your sealed hard floors and area rugs simultaneously eliminating the need to sweep and then mop seperately. We'd love to help you get the cleaning results you want. Please call us at 1-800-237-7691 so we can help!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
I would buy this product again
on October 25, 2020
Posted by: Sally
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this product!! I have a lot of tile and wood floors-it works wonderfully!! I couldn't believe how dirty my rugs were! I juat wonderif I have to use the Bissell cleaning product?
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
Yes
on February 17, 2021
Posted by: AWilkins
from TN
Verified Purchase:No
I recommend a crosswave to anyone with a textured hard floor!! I have a textured linoleum in my kitchen and bathrooms and I can swiffer it THREE TIMES & the pads are still dirty at the end of round 3. The crosswave not only makes my textured floors look clean, but actually feel clean! I also use the crosswave on a wool area rug, freshens and almost re-fluffs the rug, but I do use a full size vacuum over the rug before running the crosswave.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5 out of 5
5
BEST PURCHASE EVER!
on October 4, 2020
Posted by: Kayla
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love!! I honestly thought my floors were clean until using my Crosswave. I go over my floors twice when cleaning. Well, did not look like it after using my Crosswave. My floors (tile and hardwood) were filthy!! Everyone should own one of these!
Written by a customer while visiting BISSELL Homecare
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