Customer reviews from BISSELL Homecare
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
2
Mediocre
on December 13, 2020
Posted by: Yoro
from Ontario CA
Verified Purchase:No
I bought my second crosswave, well 3rd if you count the one I returned after one week. My first Crosswave was the best performance until about a year having it began leaving dirty little puddles. It was frustrating so decided to buy a new one. Much to my surprise and disappointment the new one did the same thing. I immediately returned it. At that point I felt this product wasn't being manufactured to its best ability. 2 yrs later I needed another floor cleaner I have fairly big home and most is hard floors, tile and laminate. Shopping for another floor cleaner I came across the Crosswave cordless I liked the idea of not having a cord. I bought it and thought I would give a Bissell another try. The battery goes a long ways allows me to clean kitchen, family rooms, bathrooms, and even rugs and still have battery left. The downside, it does not remove most stuck on food, and some stains. The worse part is, it still tends to leave little dirty puddles. This happens if you accidentally heat furniture or a wall, and always when you shut it off. It leaves a dirty residue. This is a big flaw in my opinion, and one I did not have with my first crosswave Bissell not cordless, thought I'd mention that. On a scale of 1-10 I give it a 5. It's an expensive cleaner and should perform better! I will continue to use it until it stops working and will not purchase anymore Bissell cleaners.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your feedback, Yoro. We're sorry to hear of your experience, but we want you to have a cleaner that works great for you! Please call us at 1-800-263-2535 so we can help.
Written by a customer while visiting BISSELL Homecare
Posted by: Sarina
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my cross wave. It saves me so much time. It's lightweight and convenient.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: cameron
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its cleans great. The only thing i would change is how large the solution tank and dirty water tank are.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Love how it works
on January 30, 2023
Posted by: Woody
from San Diego
Verified Purchase:No
[This review was collected as part of a promotion.] I wish it wasn't so heavy
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Jerrilyn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best machine I've ever used and I'm 77!! Everyone should have one!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
Eh..
on October 27, 2023
Posted by: Linda
from Ohio
Verified Purchase:No
[This review was collected as part of a promotion.] I love the way it cleans but I'm confused about why the solids are mixed in the water. Surely no one is dumping pet hair or garbage that this picks up, down their drains???
No, I would not recommend this to a friend.
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
I would not buy this product.
on September 8, 2021
Posted by: Doc
from Rapid City, SD
Verified Purchase:No
[This review was collected as part of a promotion.] I have Tinnitis (Ringing in the ears). If you have the same medical issue I would not buy this product. The machine puts off a loud tone that irritates your hearing.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Thank you for your feedback and we're sorry to hear this, Doc. We will share your feedback with our quality team.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Great product
on February 10, 2023
Posted by: The cleaners
from Michigan
Verified Purchase:No
[This review was collected as part of a promotion.] Easy to use, easy to clean up, works great
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare