Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4 out of 5
4.4
(1,615 Reviews)
Open Ratings Snapshot
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product. 
(
1,352 out of 1,557
)
Best Buy Privacy Policy
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
4 out of 5
4
Only used once. LIKE IT A LOT.
on September 8, 2020
Posted by: Lisa
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it. Worried about it too wet on my hard wood floors but not. Worked well on hardwood. And ceramic. Pretty good on laminate but they are slippery to clean with water anyway. Carpet looks good but not great but I will purchase carpet roller specifically.( I have an elderly dog
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Would definitely recommend!
on September 10, 2020
Posted by: Summer
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I absolutely love this. I'm very picky about how my floors are cleaned especially because I have pets, but this definitely does the job. Before it would take me anywhere between 2-4 hrs to deep clean the floors and carpets but with this it only takes an hour at most. It's a great time saver and picks up all the yucky stuff.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
I would buy again!
on September 11, 2020
Posted by: Lindsey
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far I love my crosswave! It makes me actually want to mop at the end of the day!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
I would recommend this product!!
on September 10, 2020
Posted by: Mary
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I couldn't wait to receive it and try it. I really like it, it helps me, as I have trouble with my upper back and this is easier for me.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
3 Friends bought one after seeing how mine cleaned!
on September 12, 2020
Posted by: SAP
from Punta Gorda, FL
Verified Purchase:No
I love my Crosswave - I have tile floors through out our home and this cleans so well - the grout looks clean but the water is really dirty after running my Crosswave.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
I would buy the product a million times over!
on September 12, 2020
Posted by: Jessica
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] As a busy, full time working mom, this has been an absolute LIFE SAVOR. Covered the whole house in half the amount of time as before when having to sweep and mop!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
new puppy..you need this
on September 12, 2020
Posted by: Dawn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] love this..its lightweight but works great for small cleanups...like a new puppy!!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
2 out of 5
2
Motor for Roller Died
on September 14, 2020
Posted by: Breanne
from Jacksonville, Fl
Verified Purchase:No
We have 4 dogs and 2 cats, so I usually vacuum before using this, just to avoid hair clogs, and i clean it throughly after ever use. However, this product was a gift and I raved and raved to all my family and friends about it. Until last night when mid-kitchen, the roller stopped moving. There were no obstructions. I turned it off and back on. Unplugged it, plugged it back in. I tried everything I could find online. Nothing. Best I can tell, the motor responsible for turning the spinner, died. I loved this product, but now I'm just incredibly disappointed.
Pros: Easy to use, Works great
Cons: Had less than a year and the roller stopped
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwrbissellpwrApril 21, 2022
Sorry to hear that, Breanne! We're always here to troubleshoot any issues with you and your CrossWave comes with a warranty. Please call us at 1-800-237-7691 so we can help.
Written by a customer while visiting bissell.com
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