Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
5
Words can't describe how great it works!!
on April 24, 2021
Posted by: Kevin
from Erath, LA
Verified Purchase:No
I use my crosswave on hard wood floors. Works wonderfully. After your done using it you see exactly what you didn't think was there. My floors feel just like they did when they were new.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Douglas
from Lindale, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am elderly, house has all hard floors, I can vacuum and mop at the same time. #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Vicki
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I could not believe how well it cleaned our throw rugs.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
3
I can't tell if I have a defective device ....
on January 24, 2022
Posted by: Mj
from Memphis TN
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've replaced the rollers 3 times and my system still doesn't spin to clean the floor - just pushes dirt around
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Mj. We'd love to help with your CrossWave! Please reach out to our Consumer Care team at https://support.bissell.com/.
Written by a customer while visiting bissell.com
Posted by: Kim
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Too emotional to repeat. I already shared my story of my baby Quesadilla.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
4
It was my favorite when it worked
on March 26, 2022
Posted by: Kaykay
from Ohio
Verified Purchase:No
[This review was collected as part of a promotion.] I bought this because I was tired of having to go back after mopping with a rag to clean hair that got pushed to edges/baseboards. I have a cat and between her shedding, my shedding, and the lint fibers from towels, blankets, and clothes it just seemed never ending with the hair everywhere, even though I always vacuum and swiffer before mopping. This has helped tremendously in getting up whatever was left behind from my initial vacuum and swiffering so I don't have to go behind and wipe the edge of the floors where the hair collects. Even though it has the vacuum ability I don't use it for a full 2 in 1 function. I use it mainly for mopping and I still prefer to vacuum before using this. It has cleaned very well for me, and I love being able to see how much dirt it's getting up. It's even got up some scuff marks from my kitchen floor. I don't have any carpet or rugs in my place outside of doormats so I can't comment on that feature. But it works well on my floors (vinyl, tile, and some sort of non-natural wood). My only issue which is a big issue is that the brush roll stopped spinning after 9 months thus making it completely useless now. Because of this it's not the best value for the money, but when it worked it was great.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
Awesome product!!
on April 15, 2022
Posted by: DebG
from Seal Beach, CA
Verified Purchase:No
[This review was collected as part of a promotion.] This has worked very well for me. I hate vacuuming and moping and my Crosswave has made my life so much easier. It does a great job!! I highly recommend this to everyone!
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
1
I would not purchase this product again
on April 28, 2022
Posted by: Laura
from OH
Verified Purchase:No
[This review was collected as part of a promotion.] The soft fiber brush roll holds the dirt and smears it around. A swiffer mop is just as effective as this machine, maybe more effective, and a lot less expensive! The old Bissell Floormate was amazing it had a brush roll that did not absorb the dirt, instead of this mop type of roll, it truly cleaned!
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, May 1, 2022
We're sorry to hear you're unhappy with your CrossWave, but please reach out if we can help at support.bissell.com.
Written by a customer while visiting bissell.com