Customer reviews from BISSELL Homecare
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
3
Cleans my concrete floors well; formula odor is irritating
on April 14, 2023
Posted by: Diana
from Bemidji MN
Verified Purchase:No
[This review was collected as part of a promotion.] I thought the Bissell worked well on my concrete floors. They didn't look too dirty, no mud or pet hair. Was surprised how dirty the water was in the dirty tank. The one thing that really put me off was the odor of the multi-surface formula. It has artificial fragrance added, and I found it overwhelming. My eyes watered and it irritated my nose. I only cleaned a small room, and though I was running the air exchanger, I had to leave for awhile. The odor lingers. I would love it if Bissell sold a fragrance free formula for this type of cleaning. In future, I will use water without formula. It works well enough with just plain water. When the warranty period ends, I'll use a Bona product instead.
I would recommend this to a friend!
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 19, 2023
Hi Diana. We do have different CrossWave formulas. You can also try using less formula in the clean water tank. Please reach out to us anytime if we can help at support.bissell.com.
Written by a customer while visiting BISSELL Homecare
Posted by: Derek
from Undisclosed
Verified Purchase:Yes
Amazing so much easier and faster does a great job
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Tonya
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have hard wood floors and lots of rugs. I use the Crosswave to clean both. It does a great job. I have four dogs in the house and this has really simplified mopping.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Laura
from Meadow Vista, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used this product for years. I volunteer for our shelter as a foster mom. We have over 2k of hard flooring. Multiple pets constantly. This makes my life easier and keeps my home cleaner. Must have at our house.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Very disappointed in this purchase
on February 7, 2021
Posted by: Ellen
from Franklin NC
Verified Purchase:No
I had saved to purchase the Crosswave Pet corded for a few months. I wasted my money ! I had swept and mopped my floors the morning my order come in , but in my excitement thought I would give it a try anyway. The vacuum did not pick up dog hair and even left a few bits of dry dirt and bread crumbs. My dog had sloshed some water so I tried the mop feature. Horrible mistake!!! as soon as the brush was wet it started leaving major streaks on my floors and what little dirt and dog hair it picked up got completely gunked up and stuck in the suction tube behind the brush. Every week for almost 3 months when I attempt to use the Crosswave Pet I spend more time taking it apart to clean it and get the wet mats of hair and dirt out of the interior base and tube then I do actually using the product. Completely disappointed!!!!!
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi Ellen - Sorry you're having trouble, but it sounds like you may not be using your CrossWave as intended. It's not meant for dry vacuuming. Here's a link to helpful how-to videos on how to use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098 Please call us if we can help at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Posted by: Kitty
from Wassaic ny
Verified Purchase:Yes
[This review was collected as part of a promotion.] I really like the ideal it vacuums then right into mopping now I'm wishing I bought one for myself maybe if I win I can get one. They haven't had it very long to say anything bad about it.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: bob
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] clean area rugs. also good for cleaning any types of spills or dogs stuff..
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
THIS PRODUCT IS BRILLIANT!!!!!!
on April 29, 2020
Posted by: RICKY
from Grand Prairie, TX
Verified Purchase:No
Great product that leaves floors clean and shiny with very little effort. Unlike any other vacuum cleaner out there.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare