Customer reviews from BISSELL Homecare
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Posted by: Katie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely love that it takes easy stains off without me having to get down on my hands and knees to clean!!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Daina
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have hard floors throughout my whole house. This is the quickest and easiest way to clean. The best part is cleaning out the vacuum at the end and seeing all the dirt and junk it's picked up. So satisfying
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
I would not buy this again ever
on February 22, 2023
Posted by: Maine girl
from Maine
Verified Purchase:No
[This review was collected as part of a promotion.] I bought this thinking it would be great for daily little vacuums and occasional wash & vacuum. I found out shortly after it was a mistake. It doesn't vacuum like at all. I get very little dirt up and when I think I did it turns out I didn't and when I move the vacuum it was all under it. I clean it every use but it doesn't matter. It doesn't work very good. I'm so disappointed as someone who lives a a fixed income and wasted my money I wanted to leave an honest review before someone else buys this thinking it's great. I like that it is light, easy to use and small to store I just wish it worked like some of the reviews say.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, February 28, 2023
The CrossWave is not meant for dry vacuuming. Here's a link to helpful how-to videos on how to use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098 Please call us if we can help at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Extremely easy to use
on July 17, 2023
Posted by: Butch
from Chillicothe, MO
Verified Purchase:No
[This review was collected as part of a promotion.] The Bissell cleaner model 1785 worked really well for us. We used it to clean our carpet and it worked very well.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
I would definitely purchase this product again.
on June 16, 2020
Posted by: Steven
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Have used this on my cherry floors and am very pleased with the results.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
1
Clogs easily, a mess using mop feature
on August 11, 2020
Posted by: Debbie
from Charleston, WV
Verified Purchase:No
I purchased this after watching the infomercials on several occasions. The reality is the machine does NOT effectively mop without clogging. Pet hair and water do not mix as the vacuum continually clogs, making a mess after every attempt to mop. We even tried thoroughly vacuuming the home before using the mop feature but experienced the same problem. We now use it as a dry (expensive) vacuum only m, however, the cylinder still easily clogs and must be vigilantly checked. This machine was not worth the money spent.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Oh no! Sorry you had so much trouble, Debbie. If these troubleshooting steps don't get you back to cleaning, something's wrong: https://support.bissell.com/app/answers/detail/a_id/1277 Please give us a call if we can help at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
Customer Rating
3
Overall okay but a bit disappointing for vacuum power.
on January 24, 2021
Posted by: Steve
from Undisclosed
Verified Purchase:Yes
I use this machine for my gym floor. It does okay but leaves some smudges and does not have the strongest vacuum power. Overall okay and faster than vacuuming AND mopping 3000 SQ/ft. It is a real pain to clean though because you can't just dump dirty water with hair down the drain. I leave 3 stars because it's a little disappointing and my package was missing the "included" floor cleaner and roller stand attachment. I have not reached out to support yet but maybe they will see this and get in touch.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Laura
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I volunteer fir the local animal shelter as a foster mom. With a house that has hard surfaces it's nearly impossible to keep up with the pet hair and messes. I just replaced the one I got in 2015. Makes me life so much easier. I will always have this and my carpet cleaner on hand. Must haves for every pet owner or volunteer.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare