[This review was collected as part of a promotion.] I've used this a couple of times now, and am in love with it. Having dogs and a teenage son, you can imagine what my tile floors look like each week. I had owned a competitor's machine, and thought it did alright... Was I wrong! It cleans my ceramic tile beautifully, leaving nearly no residue. It's an easy to manage machine that maneuvers well, and it's intuitive. Not a big learning curve in any respect, from assembly to use. And it's FAST. But that's not the best part. Having very limited use of my hands, I'm cautious when purchasing anything that requires maintenance (or using hand controls). The assembly was super-straightforward, and the after-use cleaning process is fast and easy. Disassemble the brush holder, remove the dirty tank, and rinse. The buttons are easy to press, and the trigger is ergonomic and has a nice smooth action. I truly could not be happier with my investment in terms of price for performance or ease of use. I look forward to years of clean floors!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] I am inlove!!! Cleaning my 3000 sq ft house used to feel like mission impossible. But now? It is the easiest thing! And the floors looks incredible!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] Great product! We keep our house extremely clean and have dirty water every time. Wish we would have bought this sooner.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] Leaves streaks. Very heavy. Not convenient to use. Do NOT recommend this product.
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy bissellpwr, bissellpwr, April 21, 2022
Hi Carla. We're sorry to hear of your experience, but we're happy to provide some troubleshooting steps to improve the results with your CrossWave. What you're describing happens when the machine is clogged and/or the brush area is dirty. This helpful video shows the steps to clearing any clogs obstructing your CrossWave: https://support.bissell.com/app/answers/detail/a_id/1277 Please call us anytime if we can help with your machine at 1-800-237-7691.
Written by a customer while visiting BISSELL Homecare
[This review was collected as part of a promotion.] All of the floors are hard surface floor with two area rugs. Even though I had mopped the Kitchen and Family Room floors the day before, I decided to try out the new Crosswave. It was amazing! You couldn't even see through the water it pulled up. I felt my floors were absolutely clean and would never trust a bucket and mop again! Wonderfull product. I am passing on this revelation to family and friends.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare