This model Bissell worked fantastic on on my vinyl plank floors and floor mat. Cleaning the parts was a breeze.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
1
Waste of money
on November 19, 2020
Posted by: Mya
from Michigan
Verified Purchase:No
I bought this thinking it would be a great investment but I ended up regretting spending so much on something that does not even clean my floors. At first I thought it was the cleaner and I used my own, but even then the Bissell Crosswave does NOT clean my floors. They are still dirty no matter how many times I mop. I'm better off using a regular mop and bucket. Extremely disappointed.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Mya - Sorry you're not seeing the results you want. Here's a link to helpful how-to videos on how to use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098 If we can help, please call us at 1-800-237-7691.
I am pretty satisfied with the crosswave. I love that I can vacuum and mop at the same time, especially since I have ALL hardwood floors - I was not looking forward to doing two rounds of floor care! If there is a spot that has been on the floor for a while, I still have "deep clean" that spot to get all of it to come up. But overall - loving it!
I have tried absolutely everything to clean my hardwood flooring, including scrubbing on my hands and knees. Nothing made the floors look clean and streak free. My husband saw a Facebook post about the CrossWave and we decided to try it. It is perfect- my floors look new!
LOVE this machine ! It does a splendid job on my hardwood floors and a wonderful job on the carpets...as well as the large throw rugs. Its easy to assemble, clean, and has a very long cord. I tried it on my lanolium and must say, it did ok ( but not built for that surface ) it is a tad bit heavy, but i am able to manage it. Ive added a photo of the before and after on my carpet and the water when i was finished.