Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
1
Doesn't clean as well as they state
on March 4, 2023
Posted by: Eileen
from Utah
Verified Purchase:No
[This review was collected as part of a promotion.] I've had this for about a year or so... I haven't used it much due to it doesn't really clean as well as they say it does. I use it ONLY when I have a spill or when I don't feel like using a mop and bucket for a deep clean. It does NOT deep clean.
Pros: Easy to use, Lightweight, Quick cleanup
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, March 8, 2023
Hi Eileen. Sorry you haven't been happy with your CrossWave, but we are always happy to help with any issues you're experiencing. If we can provide some tips for best results, please contact us at support.bissell.com.
Written by a customer while visiting bissell.com
Posted by: Rafael
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] There was a problem with FedEx and the shipping adress which was correct. Besides that everything ok.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Marilyn
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Takes a little getting used to doing both jobs at once but I love it
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
1
I wouldnt buy this, broke the first time we used it its junk
on August 22, 2020
Posted by: Daymien
from Kennewick wa
Verified Purchase:No
We used it on our hardwood floor once and the dirtywater started to come out the vent holes
Cons: Noisy, Not Durable
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Daymien - sorry to hear this, but it sounds like the dirty water tank was over-filled or the filter wasn't inside the tank. Please call us so we can help with your CrossWave at 1-800-237-7691.
Written by a customer while visiting bissell.com
Customer Rating
2
Too difficult to maintain
on July 20, 2021
Posted by: Bianca
from Brockton, MA
Verified Purchase:No
[This review was collected as part of a promotion.] I use this product in the kitchen daily to clean up after my 11.5 month old son who is a messy eater. And for the rest of the house, weekly. No pets, and we don't wear shoes in the house. It definitely works: vacuums and mops. Instructions are great. Soap doesn't have a strong smell either. The reason why I'm Giving 2 stars is because this product requires continuous maintenance otherwise the amount of liquid it retains, combined with what it sucks up, well, you've got yourself a smelly, moldy mop. There's so many nooks and crannies that you can't truly get in unless you use something like a toothbrush. So there you are, scrubbing a mop with a toothbrush. You also need to clean it frequently, otherwise: it gets foul inside. And I've literally only had it for 35 days! Picture me, scrubbing 4+ pieces of said mop, with a tooth brush, at the very minimum, on a weekly basis. Then you have to clean wherever you cleaned the product, because of all the funk. At this rate, I've spent more time cleaning this, and it has STILL become FILTHY, than using it. I'm sure there are ppl who don't clean it as in Depth or as frequently, but with an infant, I just get grossed out at the thought that id be simply smearing around mold juices because you have to soak and let dry the cleaning brush.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Bianca. Thanks for your feedback on maintaining your CrossWave. We'd love to help offer some guidance to make cleaning the machine after use quicker and easier. Please contact our Consumer Care team at 1-800-237-7691.
Written by a customer while visiting bissell.com
Posted by: Richard
from Undisclosed
Verified Purchase:Yes
We have used it once , on two of our hard floors , that's why I only gave it a 4 stars.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5
I would definitely recommend this to Family and Friends.
on November 10, 2020
Posted by: Mrs
from Undisclosed
Verified Purchase:Yes
Our home is all tile and we have 3 cats. I love the efficient way the Bissell cleans all the tile. My main reason for purchasing is the floor is constantly being cleaned with clean water.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Gella
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Clean area rug
Pros: Well Built / Quality
I would recommend this to a friend!
Written by a customer while visiting bissell.com