[This review was collected as part of a promotion.] This is a serious cleaning machine with great weight and easy maneuvering. The unit does a good job on wood and travertine. No more dirty water on the floor or my hands. The vacuum saves time because it's no longer necessary to vacuum then mop - it's all done at the same time.
[This review was collected as part of a promotion.] the cleaning is great, so easy to use, my wife loves it, it cleans way better than regular mapping... the only thing she regrets is not buying it before!
No, I would not recommend this to a friend.
Written by a customer while visiting bissell.com
Customer Rating
2
Good machine, until it started smoking!
on October 17, 2020
Posted by: Onyx's mom
from Salinas , ca
Verified Purchase:No
I used it to clean kitchens, bathrooms and hardwood, until smoke started coming out of it.
Cons: Smoke started poring out of it.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Thanks for posting. This is highly unusual, but we apologize for your experience. Please call us so we can look into this further at 1-800-237-7691.
Written by a customer while visiting bissell.com
Customer Rating
1
I would not buy this item again nor recommend it to anyone
on May 15, 2021
Posted by: Shortbed
from Sunny isles beach fl
Verified Purchase:No
Not good for deep cleaning of laminate floors
Cons: Leaves floor with dirty water and grime on the p
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Thanks for your feedback. If we can provide support to improve the results of your CrossWave, please reach us direct at 1-800-237-7691.
[This review was collected as part of a promotion.] This is a great vac. It's so much better than using a mop and bucket. You will keep your house cleaner since it's so easy to pull out an use.
[This review was collected as part of a promotion.] I don't like this on my laminate flooring. It's left streaks and a dull finish. Could be the Bessel cleaning solution. I had to go over all the floors with my Swiffer wet jet to get any shine or non streaking. Did good on my carpets.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Lisa. Please be sure the laminate floor is sealed or waterproof and safe for use with the CrossWave. If it is, try the wood floor brush and cleaning solution. We're always happy to help at support.bissell.com.