Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4 out of 5
4.4
(1,615 Reviews)
Open Ratings Snapshot
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product. 
(
1,352 out of 1,557
)
Best Buy Privacy Policy
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
5 out of 5
5
My floors have never been cleaner
on May 1, 2020
Posted by: Peggy
from Orange County, California
Verified Purchase:No
My tiles looked clean, but they weren't until now. My area rug was a breeze to clean. The machine is light and easy to carry or move. Cleanup is easy.
Pros: Easy to use, Good for Deep Cleaning, Good for Light Cleaning, Multi-Surface Usage
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Best Floor Cleaner Ever
on September 21, 2020
Posted by: Harold
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a serious cleaning machine with great weight and easy maneuvering. The unit does a good job on wood and travertine. No more dirty water on the floor or my hands. The vacuum saves time because it's no longer necessary to vacuum then mop - it's all done at the same time.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
life changer
on October 2, 2020
Posted by: Christian
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] the cleaning is great, so easy to use, my wife loves it, it cleans way better than regular mapping... the only thing she regrets is not buying it before!
No, I would not recommend this to a friend.
Written by a customer while visiting bissell.com
Customer Rating
2 out of 5
2
Good machine, until it started smoking!
on October 17, 2020
Posted by: Onyx's mom
from Salinas , ca
Verified Purchase:No
I used it to clean kitchens, bathrooms and hardwood, until smoke started coming out of it.
Cons: Smoke started poring out of it.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwrbissellpwrApril 21, 2022
Thanks for posting. This is highly unusual, but we apologize for your experience. Please call us so we can look into this further at 1-800-237-7691.
Written by a customer while visiting bissell.com
Customer Rating
1 out of 5
1
I would not buy this item again nor recommend it to anyone
on May 15, 2021
Posted by: Shortbed
from Sunny isles beach fl
Verified Purchase:No
Not good for deep cleaning of laminate floors
Cons: Leaves floor with dirty water and grime on the p
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwrbissellpwrApril 21, 2022
Thanks for your feedback. If we can provide support to improve the results of your CrossWave, please reach us direct at 1-800-237-7691.
Written by a customer while visiting bissell.com
Customer Rating
5 out of 5
5
Great Product
on June 28, 2021
Posted by: Christopher
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great vac. It's so much better than using a mop and bucket. You will keep your house cleaner since it's so easy to pull out an use.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
4 out of 5
4
Would buy again
on February 21, 2022
Posted by: Crystal
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well on lvp forring. Floors dry fast but it doesn't get corners and edges well. #sweepstakes
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
2 out of 5
2
Not good on my laminate floors
on March 3, 2022
Posted by: Lisa
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] I don't like this on my laminate flooring. It's left streaks and a dull finish. Could be the Bessel cleaning solution. I had to go over all the floors with my Swiffer wet jet to get any shine or non streaking. Did good on my carpets.
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwrbissellpwrApril 21, 2022
Hi Lisa. Please be sure the laminate floor is sealed or waterproof and safe for use with the CrossWave. If it is, try the wood floor brush and cleaning solution. We're always happy to help at support.bissell.com.
Written by a customer while visiting bissell.com
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