Customer reviews from bissell.com
BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Average customer rating
4.4
(1,615 Reviews)
Rating breakdown 1,615 reviews
5 Stars
1,208
4 Stars
182
3 Stars
70
2 Stars
44
1 Star
111
87%of customers recommend this product.
(
1,352 out of
1,557)
Customer Reviews for BISSELL - CrossWave Multi-Surface Wet Dry Upright Vacuum - Molded White, Titanium and Cha Cha Lime Green
Customer Rating
5
I want to buy a second one for upstairs in my house
on July 11, 2021
Posted by: Grammy
from I'll
Verified Purchase:No
[This review was collected as part of a promotion.] I use my crosswave for the whole house have hardwood floors and a couple of throw rugs, I I have two dogs it cleans great I'm thinking about getting a second one for upstairs
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
1
I regret buying this
on September 29, 2021
Posted by: Kendra
from ILLINOIS
Verified Purchase:No
[This review was collected as part of a promotion.] I use this product 3x a week. I clean it after every use but you can't just clean it as you guys say to. Because, of the small areas that are constantly clogged by the smallest amount of dirt. So, I have to disassemble this every time. Don't waste your money. I'm about to burn mine
Cons: Because it got clogged constantly from the small, Constantly clogs easily, Doesn't suck up very well, The smallest stuff, You will be disassembling it after every use
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, April 21, 2022
Hi Kendra. It sounds like you may need some help in how to best clean your CrossWave. Using the easy clean storage tray really helps, here's a video on how it works: https://support.bissell.com/app/answers/detail/a_id/1273/kw/easy%20clean
Please visit our Support online or call us at 1-800-237-7691. We're always happy to assist you!
Please visit our Support online or call us at 1-800-237-7691. We're always happy to assist you!
Written by a customer while visiting bissell.com
Posted by: Mark
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] All positive feed back from this happy customer-does a great job on carpets, light weight, a thorough clean and removes old stains.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Linda
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] Mostly I would say that I love my Bissell Crosswave becuase of its ability to vacuum and mop in one step. It's lightweight and easy to use. It's perfect for my home. If I had larger areas to clean frequently however the cost of the liquid cleaner would add up quickly. Also it doesn't have the ability to get into tight spaces as much as I would like. All in all though I'm happy with the Crosswave.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Customer Rating
1
BIGGEST WASTE OF MONEY EVER!!!
on July 2, 2022
Posted by: Kellbell
from PA
Verified Purchase:No
[This review was collected as part of a promotion.] I HATE HATE this machine, it is the BIGGEST WASTE of money , I swear nobody that uses this actually has real dirt on their floors because I know this thing is a glorified push mop. There is no scrubbing power, it will not even remove muddy dog prints off hardwood floor, I literally can stand on it and it DOES NOT SCRUB which is the entire reason I bought it, to CLEAN my floors. I've been using this for a year only because I waited too long to return it and it's the only thing I have but my SHARK STEAM MOP worked better then this piece. I don't know how anyone can honestly rate this thing 5 stars, if it actually pay attention it does nothing. It is a halfway decent carpet cleaner on thin pile carpet but that's about it. I had to buy a second rug cleaner because it won't do high pile areas rugs. So.... I've had to buy a separate rug cleaner and will need to buy another hardwood cleaner then I can throw this junk out. I will never buy another Bissell product as long as I live. I have 2 dogs and 2 cats and this IS A GIANT WASTE OF MONEY!!! REAL person with real life dirt in house.
Cons: Does NOT Remove Dirt, Doesn't Scrub, No power
No, I would not recommend this to a friend.
Response from bissell.comBy bissellpwr, bissellpwr, July 7, 2022
Hi Kellbell. Sorry you're having trouble, but it sounds like you may not be using your CrossWave as intended. It's not meant for dry vacuuming or carpet cleaning. Here's a link to helpful how-to videos on how to use your CrossWave: https://support.bissell.com/app/answers/topics/p/67614/c/67098 Please call us if we can help at 1-800-237-7691.
Written by a customer while visiting bissell.com
Posted by: Lorrie
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] to clean multiple hard floors. I like that it both sweeps and mops.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Elaine
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It has cleaned up a remarkeable amount of cat fur out of our velcro like bedroom are rug. Overall it's much more powerful than the cordless vacuum I've been using. This is great on one hand but it's too powerful for our ruggable and tends to create wrinkles between the top layer and detachable pad beneath. We will unfortunately probably have to keep our low suction cordless stick vac to use on particular area rugs throughout the home.I had hoped to eliminate the need for the second vac as we are spacially challenged in our apartment. Also, both of the buttons on the vac say "Hard Floor". Quality check did not appear to notice that the area rug button had not been placed on the vac. I have had to search and screenshot other vacs in order to determine which button was correct for cleaning rugs.
I would recommend this to a friend!
Written by a customer while visiting bissell.com
Posted by: Carol
from Undisclosed
Verified Purchase:Yes
[This review was collected as part of a promotion.] It cleans the floor pretty well, better than the.mop.
I would recommend this to a friend!
Written by a customer while visiting bissell.com