Customer reviews from lg.com
LG - 250 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Average customer rating
2.3
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
1
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
4
Customer Reviews for LG - 250 Sq. Ft. 6,000 BTU Window Air Conditioner - White
Customer Rating
3
Nice, but runs continuously.
on June 8, 2026
Posted by: sue5913
Just purchased the LW6024R model 6,000 btu. I like that it is lighter weight than my previous AC unit. It makes it easier to install and uninstall. The noise is bearable. My only complaint so far is that the unit does not shut off on its own. The fan runs continuously. The unit runs about 2 or 3 minutes and then the condenser turns on. The condenser remains on for about 2 or 3 minutes and then shuts off to the fan running again., On and on it goes. Cannot see how this is energy efficient. If I use the Energy Saving mode, I cannot lower the temperature to my desired comfort for sleeping. It keeps it at 70 degrees or above. I like my room cooler at bedtime.
Pros: ease of use, Quality, Style/Design
Quality
4
Features
2
Value
4
Response from lg.comBy LG, June 16, 2026
Hello, Sue. Thank you for sharing your feedback regarding your LG LW6024R Air conditioner. We are pleased to hear that you appreciate the lightweight design making installation much easier, and we want to help ensure your cooling system operates as efficiently as possible while keeping your room perfectly comfortable.
When the cooling fan operates continuously, it is often due to the operational settings selected on the control panel. In standard cooling modes, the fan remains active to keep indoor air circulating evenly even when the condenser cycles off, whereas using the energy saving mode allows the entire system to cycle down once the set threshold is reached. To achieve a cooler sleeping environment while maximizing efficiency, we recommend ensuring the temperature setting is lowered before activating the energy saving function, and verifying that the temperature sensor on the front of the coils is clean and free of obstruction so it can accurately read the room climate.
Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
When the cooling fan operates continuously, it is often due to the operational settings selected on the control panel. In standard cooling modes, the fan remains active to keep indoor air circulating evenly even when the condenser cycles off, whereas using the energy saving mode allows the entire system to cycle down once the set threshold is reached. To achieve a cooler sleeping environment while maximizing efficiency, we recommend ensuring the temperature setting is lowered before activating the energy saving function, and verifying that the temperature sensor on the front of the coils is clean and free of obstruction so it can accurately read the room climate.
Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
1
Worked for 1 summer
on July 3, 2026
Posted by: jnk415
I bought a 6000 btu ac window unit in April 2025. It was used about 12 to 15 nights in 2025. I removed it in Sept. I installed it in late May 2026, it does not work. It vibrates for 15 seconds then shuts off.. I have seen other reviews like this. I have replaced it, will not buy LG products again
Response from lg.comBy LG, July 6, 2026
Hello. We appreciate you sharing your experience and feedback regarding your LG Air Conditioner, model LW6024R. To help optimize the operation and structural stability of your system, we recommend checking that the mesh air filter is completely clean and clear of dust blockage, verifying that the unit is securely mounted at a slight backward tilt in the window frame to facilitate proper drainage, and ensuring that the electrical outlet provides steady power matching the specifications of the machine. For comprehensive insights on managing temperature performance, please visit this helpful guide at https://www.lg.com/us/support/help-library/troubleshooting-an-lg-air-conditioner-that-is-not-cooling--20152825310030?srsltid=AfmBOopR_yimqO4_AQDvRfuSv0vLN1G0iMUhiHLWvGiaZgbSXbTRX0ce, and you can explore detailed diagnostic details regarding operational sounds by visiting https://www.lg.com/us/support/help-library/lg-air-conditioner-noise-guide-normal-vs-abnormal-noises--20154896387448?srsltid=AfmBOopEn3IrLhpnyVmywTHTq6XEWPsxQIFJMlUp_BXsuL9jDfxJfI0d. We want to help ensure your home environment setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com