Customer reviews from lg.com
LG - 6,000 BTU Window Air Conditioner with Remote, 115V - White
Average customer rating
2.8
(6 Reviews)
Rating breakdown 6 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
2
1 Star
1
Customer Reviews for LG - 6,000 BTU Window Air Conditioner with Remote, 115V - White
Customer Rating
3
noisy compressor
on May 18, 2024
Posted by: jiel
compressor is noisy when it turns on should be quieter wont be buying lg anymore
Response from lg.comBy Cazz, LG, June 8, 2024
Hi there! Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our customers. We understand how the noisy compressor of your LG air conditioner must have been bothersome. You've experienced. Please know that we always aim to provide products that exceed expectations, and we'd like to assist you further with this concern. Kindly contact our social media team at @LGUSSupport so they can determine the best course of action for your case.
In the meantime, you may refer to this link for basic troubleshooting regarding loud noise issues: https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960#:~:text=If%20there%20are%20dusts%2C%20foreign,increase%20noise%20of%20the%20wind.&text=Wind%20noise%20is%20heard%20louder,the%20fan%2C%20noise%20becomes%20louder. - Cazz
In the meantime, you may refer to this link for basic troubleshooting regarding loud noise issues: https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-loud-noises-during-operation--20153142110960#:~:text=If%20there%20are%20dusts%2C%20foreign,increase%20noise%20of%20the%20wind.&text=Wind%20noise%20is%20heard%20louder,the%20fan%2C%20noise%20becomes%20louder. - Cazz
Written by a customer while visiting lg.com
Customer Rating
4
Efficient Cooling Power with LG Window A/C
on June 2, 2024
Posted by: Eddie1536
[This review was collected as part of a promotion.] The LG Window Air Conditioner LW6024R is a reliable cooling companion for those hot summer days. With a cooling capacity of 6,000 BTUs and operating at 115 volts, it's suitable for small to medium-sized rooms, offering efficient and effective cooling performance.
Pros:
Powerful Cooling: Despite its compact size, this air conditioner packs a punch. It quickly cools down rooms, providing relief from sweltering heat even during peak summer months.
Energy Efficiency: The LW6024R is designed with energy efficiency in mind. It helps keep electricity bills in check without compromising on cooling performance, making it a cost-effective choice for long-term use.
Convenient Controls: The user-friendly interface and remote control make it easy to adjust settings to your preference. Whether you want to change the temperature, adjust the fan speed, or set a timer, it can all be done with just a few clicks.
Quiet Operation: Nobody wants a noisy air conditioner disrupting their peace and quiet. The LW6024R operates relatively quietly, allowing you to enjoy cool, comfortable air without any distracting noise.
Easy Installation: Installing the LW6024R is a breeze, especially for those with basic DIY skills. The included installation kit and clear instructions simplify the process, so you can start enjoying its cooling benefits in no time.
Cons:
Limited Coverage: While suitable for small to medium-sized rooms, this unit may struggle to cool larger spaces effectively. For bigger areas, you might need a more powerful air conditioner or multiple units.
Basic Design: The design of the LW6024R is functional but lacks some of the aesthetic flair found in other models. If you're looking for a more stylish option, you may want to explore alternative designs.
Verdict:
Overall, the LG Window Air Conditioner LW6024R offers excellent value for money with its powerful cooling performance, energy efficiency, and user-friendly features. It's an ideal choice for anyone in need of reliable cooling without breaking the bank. Just be mindful of its coverage limitations and basic design aesthetics. If those factors aren't a concern for you, this air conditioner is definitely worth considering for keeping your space comfortably cool during hot summer days.
Quality
4
Features
4
Value
4
(click to see the video)
Written by a customer while visiting lg.com
Customer Rating
1
Did not cool.
on August 11, 2024
Posted by: mlw18
I bought this and returned it because it didn't cool.
Response from lg.comBy LG, August 11, 2024
Hi there. Thank you for reaching us. We completely understand your feelings about your experience with the cooling issue when a product doesn't meet your expectations, especially when you rely on it for comfort. We truly appreciate you taking the time to return it and share your feedback. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
Great window a/c
on September 12, 2024
Posted by: HeathK
[This review was collected as part of a promotion.] I bought this unit about 3 weeks ago during one of the heat waves we had this summer. Unit arrived quickly after order, was easy to install and is super easy to operate. My 5 year old can use the remote to turn on and adjust the temps.
Written by a customer while visiting lg.com
Customer Rating
2
Not very good
on August 3, 2024
Posted by: LouD28
from New Jersey
Very noisy and the air directors don’t go up and down only side to side.
Quality
2
Features
2
Value
2
Response from lg.comBy LG, August 5, 2024
Hi, there. Thank you for sharing your experience with the LG Air Conditioner (LW6024R) model. We understand how noisy operation and limited air direction functionality can be concerning. We aim to deliver outstanding products that exceed our customers' needs and expectations.
To help improve the situation, check if the air filters are clean and ensure no obstructions around the unit might affect airflow. If the air directors are not functioning correctly, it may be worth verifying if there is a setting that controls their movement or if they need adjustment. For more information, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-noises--20153142128768. For more assistance, please reach out to us on social media @LGUSSupport. ^Juvy
To help improve the situation, check if the air filters are clean and ensure no obstructions around the unit might affect airflow. If the air directors are not functioning correctly, it may be worth verifying if there is a setting that controls their movement or if they need adjustment. For more information, visit https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-noises--20153142128768. For more assistance, please reach out to us on social media @LGUSSupport. ^Juvy
Written by a customer while visiting lg.com
Customer Rating
2
Good luck!
on August 8, 2024
Posted by: digado
I bought this unit for a living room with a cathedral ceiling. #1 it is to noisy #2 you can not adjust the vents up or down , they don't do it. Its or left or right. #3 for 6000 btu it takes way to long to cool and it never does reach the temperature desired and shut off.
Response from lg.comBy LG, August 13, 2024
Hi there. Thank you for sharing your experience with the LG LW6024R unit. We understand that the noise level, vent adjustability, and cooling performance have not met your expectations. You may access this link: https://www.lg.com/us/support/help-library/lg-air-conditioner-troubleshooting-noises--20153142128768. As a troubleshooting step, ensure that the air conditioner is installed correctly with a slight tilt towards the outside to allow proper drainage, which can sometimes help reduce noise levels. Additionally, make sure the filter is clean, as a clogged filter can impact cooling efficiency. For further assistance, please send us a private message on social media @LGUSSupport. Our team will be more than happy to explore additional solutions to improve your experience with the unit. We appreciate your patience and feedback.—Mau
Written by a customer while visiting lg.com