Customer reviews from lg.com
LG - 1400 sq. ft. 23,000 BTU 230V Smart Window Air Conditioner with Heat - White
Average customer rating
3.9
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
5
4 Stars
2
3 Stars
1
2 Stars
1
1 Star
1
Customer Reviews for LG - 1400 sq. ft. 23,000 BTU 230V Smart Window Air Conditioner with Heat - White
Customer Rating
3
Bad blower
on January 8, 2025
Posted by: Calico01
[This review was collected as part of a promotion.] Installed unit in June of 2024, AC work great, starting using the heater and the blower stop working.
Response from lg.comBy LG Digital Care Team - Diego, January 22, 2025
Hey there! The comfort of your home is important to us, and we’re here to assist with your heating concerns. A blower issue can sometimes stem from the thermostat settings, a clogged air filter, or a component that may need attention. Send us a private message on social media @LGUSSupport so that we can connect and discuss what options are available to get your house nice warmed up. We’re committed to helping you get your unit running smoothly again! ^Diego
Written by a customer while visiting lg.com
Customer Rating
2
on June 23, 2025
Posted by: Katherine Flinn
from Texas
The heating and cooling functions work great but there is an issue of mold forming.
Pros: Features/Settings
Quality
1
Features
3
Value
2
Response from lg.comBy Ryan, LG Digital Care Team, June 25, 2025
Hey there, Katherine! We would love to give you tips on managing and cleaning mold with your LG AC. You can check out these tips here: https://www.lg.com/us/support/help-library/lg-air-conditioner-regular-ac-maintenance--1343073009426. If you have any additional questions or concerns you'd like to discuss, we would love to chat more on social media. Tag us or send us a private message @LGUSSupport. We would love to help further! ~ Ryan
Written by a customer while visiting lg.com