Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Kmacnjax
Verified Purchase:Yes
Great dual coffee maker! Whether you want a pot of fresh brewed coffee or a single kcup this is the machine for you!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 22, 2025
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Have
Verified Purchase:Yes
This is my second DUO and they have fixed every short coming in my first. The pot has a no drip spout, and it brews very fast!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We’re so glad to hear that you’re enjoying your new K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Norbert
Verified Purchase:Yes
All in all, this is a good product. It makes great tasting coffee. The main reason for not giving it five stars is, coming from using a competitor's coffee maker for years, the quality of the UI/UX design of this product is slightly lower than what I was used to. It's not downright terrible or anything, just slightly less intuitive and requires a few more steps to accomplish the similar tasks. That being said, I'm still glad to have made the switch.
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We work to provide our consumers with the best product and experience possible. We appreciate you taking the time to leave us some valuable feedback, and we will pass your comments onto our quality and engineering teams to review.
Written by a customer while visiting keurig.com
Posted by: L M Falcon
Verified Purchase:Yes
So far loving disappointed free coffee wasn’t included
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for sharing your review with us. We appreciate the feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: H E B
Verified Purchase:Yes
Love this so far! We've scheduled a pot and love that capability. But love that we can still just do 1 cup at a time too
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We love to hear that you can always brew just the right amount of coffee with your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Posted by: MatteoP
Verified Purchase:Yes
Love it so far. It's very versatile and the coffee always taste good weather a whole pot or one cup at a time
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We are very happy to hear that you're enjoying the versatility that the K-Duo Hot & Iced Single Serve & Carafe coffee maker offers. Thank you for taking the time to share your feedback Matteo. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: vMTZ
Verified Purchase:Yes
Its a bit complex to work around. EX: if you want to brew over "ICE" the machine wont allow you to choose "strong" and the OZ needed It only does 6oz at a time per k-cup and its normal temp.
Another thing is the temperature, I wish that it could be manageable to be hotter for hot coffee, i feel I need to put my coffee into the microwave for a better temp,
Another thing is the temperature, I wish that it could be manageable to be hotter for hot coffee, i feel I need to put my coffee into the microwave for a better temp,
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We appreciate the feedback. We'll pass this on.
Written by a customer while visiting keurig.com
Posted by: Penmaker
Verified Purchase:Yes
I purchased the coffee maker after my Gen 1 decided to go flakey on me, by not dispensing the same number of ounces I selected. Instead of 12 cups in the carafe I would get any amount other than 12. same with cups.
The Gen 2 is so much better. I like the instant response rather than waiting for it to heat the water, before dispensing. I now get consistent amounts of beverages. At this point in time I am very happy with my purchase.
That being said, I am disappointed that the coffee maker didn't come with a water filter, no was any mention of one in the literature. Also, when I want to switch from coffee to hot water for tea, I have to do a 6 ounce flush to clear any left over coffee grounds in the head.
I feel the pro's far outweigh the con's in this case. If it were not for the con's, this machine would have received a 5 star raiting.
The Gen 2 is so much better. I like the instant response rather than waiting for it to heat the water, before dispensing. I now get consistent amounts of beverages. At this point in time I am very happy with my purchase.
That being said, I am disappointed that the coffee maker didn't come with a water filter, no was any mention of one in the literature. Also, when I want to switch from coffee to hot water for tea, I have to do a 6 ounce flush to clear any left over coffee grounds in the head.
I feel the pro's far outweigh the con's in this case. If it were not for the con's, this machine would have received a 5 star raiting.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 23, 2025
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com