Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(533 Reviews)
Rating breakdown 533 reviews
5 Stars
404
4 Stars
76
3 Stars
28
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
307 out of
347)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: TimFromMA
Verified Purchase:Yes
I was amazed that the 5-pin technology on the single pod side made so much difference. When I bought this brewer I still had my old K-Elite and I brewed 2 cups side by side. The taste was absolutely better from this one!
Typically, I brew a pot on weekend mornings or when company comes over. I use the single pods for the weekdays. It works wonderfully well.
Highly recommend for those who have different coffee needs at different times -- or for those who like to experiment with different ground coffee blends.
Typically, I brew a pot on weekend mornings or when company comes over. I use the single pods for the weekdays. It works wonderfully well.
Highly recommend for those who have different coffee needs at different times -- or for those who like to experiment with different ground coffee blends.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Great replacement for old
Verified Purchase:Yes
We love all the new features of this coffee maker. We would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Burnt out in under 1 month
on January 10, 2025
Posted by: Penny bar
Just bought generation two duo and it burnt out in less than one month still waiting for a replacement.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: tkranz032
Verified Purchase:Yes
My family loves the convenience of the pods but I love ground coffee. I also missed being able to brew a full pot with our old single serve Keurig. This is the best of both worlds and I also appreciate the added feature for iced coffee! Love this machine
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We're delighted to hear that the whole family can enjoy your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for having us as a part of your daily routine. Happy Brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Ignore negative reviews. Must try it for yourself!
on March 6, 2025
Posted by: Dawn T
Verified Purchase:Yes
I ordered my new brewer on 2/18/25 to replace my old one. Was real hesitant because of some of the reviews. Doesn’t turn off without turning off the clock, can’t turn the hot plate back on etc. I received it on 2/24/25. Glad I didn’t listen to the few bad reviews because it turns out that some people just can’t follow instructions. It does all of that and much more. I love it!!! Auto brew is easy to set up. Single brew is one button start. This thing rocks.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JillK
Verified Purchase:Yes
We had the older version of this coffee pot and appreciated the dual options of brewing a pot or a single serving. The newer design is more sleek and the pot doesn't drip when pouring.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2024
Hi Jill, thank you for sharing your feedback on the design of your new K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Dlwc
Verified Purchase:Yes
I love the new stream technology, makes the coffee taste so much better. I use the coffee pot side to brew a pot of tea for iced tea.
Written by a customer while visiting keurig.com
Posted by: HBURKE
Verified Purchase:Yes
This gen 2 model is a great improvement over the first one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com