Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Revans
Verified Purchase:Yes
I just want to say, this coffee maker is one of the best that I ever had! So happy with this product. I had the cuisinart. It was alway a problem, in the morning I just don’t have the time for! This one works, does not spit water all over. Pods don’t explode in a mess! What a great little machine. I won’t ever look elsewhere again!! Thank you also for the free coffee pods! I just can’t thank you enough!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 14, 2025
We are very glad you are enjoying your coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: TimFromMA
Verified Purchase:Yes
I was amazed that the 5-pin technology on the single pod side made so much difference. When I bought this brewer I still had my old K-Elite and I brewed 2 cups side by side. The taste was absolutely better from this one!
Typically, I brew a pot on weekend mornings or when company comes over. I use the single pods for the weekdays. It works wonderfully well.
Highly recommend for those who have different coffee needs at different times -- or for those who like to experiment with different ground coffee blends.
Typically, I brew a pot on weekend mornings or when company comes over. I use the single pods for the weekdays. It works wonderfully well.
Highly recommend for those who have different coffee needs at different times -- or for those who like to experiment with different ground coffee blends.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Pastordjr
Verified Purchase:Yes
First pot… tripped breaker. Reset breaker and when machine was turned on again smelled electrical wires burning in the machine and unplugged.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Let's get you some help with this. Please call 866-901-2739, Consumer Care will be more than happy to assist!
Written by a customer while visiting keurig.com
Posted by: TracyW1966
Verified Purchase:Yes
Very slow to brew a cop of coffee and the 12 oz feature consistently only gives an 8 oz cup.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JB Coffee
Verified Purchase:Yes
We love the improvements to the Gen 2. The glass pot doesn't dribble when pouring into my mug, the clock on the face of the machine (not on the top), the redesigned water tank now easier to remove.....great improvements. Thank you!
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Thank you so much for reviewing your K-Duo
coffee maker and for your kind words. Happy Brewing!
coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Great replacement for old
Verified Purchase:Yes
We love all the new features of this coffee maker. We would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Burnt out in under 1 month
on January 10, 2025
Posted by: Penny bar
Just bought generation two duo and it burnt out in less than one month still waiting for a replacement.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for your review. We are confident our team will be able to address your concerns. If you ever need further assistance, please do not hesitate to call our Consumer Care at 866-901-2739, we will be more than happy to help.
Written by a customer while visiting keurig.com
Posted by: tkranz032
Verified Purchase:Yes
My family loves the convenience of the pods but I love ground coffee. I also missed being able to brew a full pot with our old single serve Keurig. This is the best of both worlds and I also appreciate the added feature for iced coffee! Love this machine
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We're delighted to hear that the whole family can enjoy your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for having us as a part of your daily routine. Happy Brewing!
Written by a customer while visiting keurig.com