Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(676 Reviews)
Rating breakdown 676 reviews
5 Stars
520
4 Stars
85
3 Stars
41
2 Stars
15
1 Star
15
88%of customers recommend this product.
(
413 out of
471)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: An unsatisfied customer
Verified Purchase:Yes
The coffee on the drip side is not as hot as it should be and the least amount of cups you can make is 6. Many times I only use 4 cups so this is a waste of money. When attempting to return the maker I found I must pay for shipping so I am sorry I made this purchase that now I’m stuck with.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 8, 2025
Thank you for sharing your review. We're sorry to hear the coffee maker didn’t meet your expectations. That’s not the experience we aim to provide, and we’d welcome the chance to make it right. When you're ready, please reach out to our Consumer Care team at 866-901-2739. We're available daily from 7:00 AM to 10:00 PM EST and happy to assist.
Written by a customer while visiting keurig.com
Posted by: H E B
Verified Purchase:Yes
Love this so far! We've scheduled a pot and love that capability. But love that we can still just do 1 cup at a time too
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We love to hear that you can always brew just the right amount of coffee with your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Posted by: MatteoP
Verified Purchase:Yes
Love it so far. It's very versatile and the coffee always taste good weather a whole pot or one cup at a time
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We are very happy to hear that you're enjoying the versatility that the K-Duo Hot & Iced Single Serve & Carafe coffee maker offers. Thank you for taking the time to share your feedback Matteo. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: vMTZ
Verified Purchase:Yes
Its a bit complex to work around. EX: if you want to brew over "ICE" the machine wont allow you to choose "strong" and the OZ needed It only does 6oz at a time per k-cup and its normal temp.
Another thing is the temperature, I wish that it could be manageable to be hotter for hot coffee, i feel I need to put my coffee into the microwave for a better temp,
Another thing is the temperature, I wish that it could be manageable to be hotter for hot coffee, i feel I need to put my coffee into the microwave for a better temp,
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 13, 2025
We appreciate the feedback. We'll pass this on.
Written by a customer while visiting keurig.com