Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
514
4 Stars
85
3 Stars
40
2 Stars
15
1 Star
15
88%of customers recommend this product.
(
407 out of
464)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Norbert
Verified Purchase:Yes
All in all, this is a good product. It makes great tasting coffee. The main reason for not giving it five stars is, coming from using a competitor's coffee maker for years, the quality of the UI/UX design of this product is slightly lower than what I was used to. It's not downright terrible or anything, just slightly less intuitive and requires a few more steps to accomplish the similar tasks. That being said, I'm still glad to have made the switch.
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We work to provide our consumers with the best product and experience possible. We appreciate you taking the time to leave us some valuable feedback, and we will pass your comments onto our quality and engineering teams to review.
Written by a customer while visiting keurig.com
Posted by: L M Falcon
Verified Purchase:Yes
So far loving disappointed free coffee wasn’t included
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
Thank you for sharing your review with us. We appreciate the feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: An unsatisfied customer
Verified Purchase:Yes
The coffee on the drip side is not as hot as it should be and the least amount of cups you can make is 6. Many times I only use 4 cups so this is a waste of money. When attempting to return the maker I found I must pay for shipping so I am sorry I made this purchase that now I’m stuck with.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 8, 2025
Thank you for sharing your review. We're sorry to hear the coffee maker didn’t meet your expectations. That’s not the experience we aim to provide, and we’d welcome the chance to make it right. When you're ready, please reach out to our Consumer Care team at 866-901-2739. We're available daily from 7:00 AM to 10:00 PM EST and happy to assist.
Written by a customer while visiting keurig.com
Posted by: H E B
Verified Purchase:Yes
Love this so far! We've scheduled a pot and love that capability. But love that we can still just do 1 cup at a time too
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We love to hear that you can always brew just the right amount of coffee with your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Posted by: MatteoP
Verified Purchase:Yes
Love it so far. It's very versatile and the coffee always taste good weather a whole pot or one cup at a time
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We are very happy to hear that you're enjoying the versatility that the K-Duo Hot & Iced Single Serve & Carafe coffee maker offers. Thank you for taking the time to share your feedback Matteo. Happy brewing!
Written by a customer while visiting keurig.com