Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
514
4 Stars
85
3 Stars
40
2 Stars
15
1 Star
15
88%of customers recommend this product.
(
407 out of
464)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Shoshannah
Verified Purchase:Yes
Best brewer ever, compact size, brews k cup in a second and the carafe option is a real plus!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Thank you so much for taking the time to review your K-Duo coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Courtney C
Verified Purchase:Yes
I have used Keurigs for a long time and have loved them, but I regret buying the K-Duo sadly. The single brew side is great, albeit a little noisier than my previous single brew, but the carafe side is awful. I’ve tried brewing all different cup levels and all different kinds of filters and every single time the filter area overflows. We have given up trying. I emailed Keurig as the website says we can, but they just responded with “call us”. I wish I had just stuck to a single cup brewer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Hi Courtney, we are sorry to hear that you are disappointed with your K-Duo Hot & Iced coffee maker. Our Consumer Care team will be happy to troubleshoot the issue you are experiencing. For immediate assistance, please call our Consumer Care team at 866-901-2739. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Dave Bu
Verified Purchase:Yes
▪︎ The timer is awkward to set. Too many steps.
▪︎ It would be nice to have an on-off switch.
▪︎ The single cup side, when brewed, is not piping hot. The craft side is just right with heat.
▪︎ It would be nice to have an on-off switch.
▪︎ The single cup side, when brewed, is not piping hot. The craft side is just right with heat.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 27, 2025
Hi Dave, thank you for taking the time to share your detailed feedback with us. If you ever need assistance with any of the features on your K-Duo Hot & Iced coffee maker, you can find always helpful articles on the Support page of the Keurig website or you can speak to one of our knowledgeable representatives at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: cscarlett5
Verified Purchase:Yes
So far so good. My fiance gets his old school pot of coffee and I get my k-cup. Happy with purchase. Not sure the coffee tastes different with the bloom water feature. I love that we didn't have to compromise with this machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 19, 2025
That's what we like to hear. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: LalalandL
Verified Purchase:Yes
Very convenient to use.although a little bigger than what I used to have.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 19, 2025
Thank you so much for reviewing your coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Bulky, not as sleek or refined on the counter as the limited edition I previously owned. The tank, the carafe, even the drip stop plate are all different than the limited edition. It was sleek looking and excellent. This has the buttons and clock on the front where the other had it on top giving a much more aesthetic visual.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, September 18, 2025
Thank you for taking the time to share your feedback. We’re sorry to hear that the product didn’t meet your expectations. Your input is valuable to us, and we’d appreciate the opportunity to learn more about your experience. Please do not hesitate to contact our Consumer Care team at 866-901-2739, so we can assist you directly.
Written by a customer while visiting keurig.com
Posted by: Kmacnjax
Verified Purchase:Yes
Great dual coffee maker! Whether you want a pot of fresh brewed coffee or a single kcup this is the machine for you!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 22, 2025
Thank you for sharing your review with us. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: Have
Verified Purchase:Yes
This is my second DUO and they have fixed every short coming in my first. The pot has a no drip spout, and it brews very fast!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2025
We’re so glad to hear that you’re enjoying your new K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for sharing the love! Happy brewing!
Written by a customer while visiting keurig.com