Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
497
4 Stars
83
3 Stars
40
2 Stars
13
1 Star
14
88%of customers recommend this product.
(
393 out of
447)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Webedux
Verified Purchase:Yes
Love this thing! Like having ability to make one cup or whole pot! Makes a good cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 14, 2025
Thank you for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: BenB
Verified Purchase:Yes
Great product everything's working great iced and hot coffee!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Nebsvdeb
Verified Purchase:Yes
Good looking. Easily programmed for 5:30 start. Keeps grounds out of pot.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
We just love hearing this! Thank you for taking the time to review your K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Doug G
Verified Purchase:Yes
Love this Keurig! Being able to make a pot or a single cup is very convenient. Excellent machine!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
We’re so glad to hear that you’re enjoying your new K-Duo coffee maker! Thank you for sharing the love, Doug! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Shoshannah
Verified Purchase:Yes
Best brewer ever, compact size, brews k cup in a second and the carafe option is a real plus!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Thank you so much for taking the time to review your K-Duo coffee maker. We appreciate the feedback! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Courtney C
Verified Purchase:Yes
I have used Keurigs for a long time and have loved them, but I regret buying the K-Duo sadly. The single brew side is great, albeit a little noisier than my previous single brew, but the carafe side is awful. I’ve tried brewing all different cup levels and all different kinds of filters and every single time the filter area overflows. We have given up trying. I emailed Keurig as the website says we can, but they just responded with “call us”. I wish I had just stuck to a single cup brewer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Hi Courtney, we are sorry to hear that you are disappointed with your K-Duo Hot & Iced coffee maker. Our Consumer Care team will be happy to troubleshoot the issue you are experiencing. For immediate assistance, please call our Consumer Care team at 866-901-2739. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Dave Bu
Verified Purchase:Yes
▪︎ The timer is awkward to set. Too many steps.
▪︎ It would be nice to have an on-off switch.
▪︎ The single cup side, when brewed, is not piping hot. The craft side is just right with heat.
▪︎ It would be nice to have an on-off switch.
▪︎ The single cup side, when brewed, is not piping hot. The craft side is just right with heat.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 27, 2025
Hi Dave, thank you for taking the time to share your detailed feedback with us. If you ever need assistance with any of the features on your K-Duo Hot & Iced coffee maker, you can find always helpful articles on the Support page of the Keurig website or you can speak to one of our knowledgeable representatives at 866-901-2739.
Written by a customer while visiting keurig.com