Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Martin Family
Verified Purchase:Yes
The unit is exactly what we expected - simple & works well, looks nice on the countertop, easy to figure out. There is no water filter included if you’d expect it to be - we use our Culligan filtered water anyway. Hoping this unit lasts awhile. We previously had one of the single K cup brewers & it stopped working after about 7 months.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 22, 2025
Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com
Posted by: Reviewer32
Verified Purchase:Yes
Wish you weren’t limited to 6,8,10 and 12 cups only. Should be able to select any cup siza
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dor1
Verified Purchase:Yes
Works great and is nice and quiet. Only downside I’m noticing is when I’m making tea. For some reason, not every time, there will be grounds in the bottom of my cup. I’ve tried rinsing it out, making sure it’s clean, but it keeps happening.
When I’m making coffee or just a cup of coffee, it hasn’t done this.
When I’m making coffee or just a cup of coffee, it hasn’t done this.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mrchapps
Verified Purchase:Yes
I buy coffee makers for my wife first thing I find out I had go buy the filter from a store! These machines use always come with the filter. Next issue was don’t think your going put your to go cup ( yeti) etc larger size ones I think they made for Keurig to sell cups . Don’t get me wrong it can take a fair size but not designed for those 8-12 hour hot cups that hold 3 pods ! The Kraft side works great! Buttons easy to use! I don’t drink coffee and I was able make her coffee first time without asking very simple. If the filter came with it like old days it would had for fire cotton extra star half but when you buy coffee maker you want it ready to go nit have buy parts!
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: IamSam
Verified Purchase:Yes
All operations worked perfectly! A single cup of perfect coffee is delivered in 45 seconds! I can then switch to the carafe and enjoy a nice, fresh cup of coffee while I wait for a full pot to brew. Very happy with this product!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 7, 2024
Thank you for sharing your wonderful review! We're glad that you can always brew the perfect amount of coffee with your K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: RickG738802
Verified Purchase:Yes
Overall its just another coffee pot, but theres a few things I think could make it better. Theres no sense in having to push five buttons just to turn on auto brew. I understand doing this for the initial setup, but not everytime night just to turn it on. Also, you cant select the number of ounces for cold brew like you can for regular pods. Our old Hamilton Beach was more user friendly.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, October 11, 2024
Thank you for reviewing your K-Duo coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Posted by: SAHW
Verified Purchase:Yes
Two weeks in and working great. The extra hot button is perfect for me.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 5, 2024
Thank you so much for your review and feedback! We're very glad you're enjoying hot cups of coffee with your K-Duo coffee maker.
Written by a customer while visiting keurig.com
Posted by: WalkerC
Verified Purchase:Yes
It replaced my old Keurig. It brews really fast and I like the option of brewing single cup or a pot of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 22, 2024
We are very happy to hear that you are enjoying the versatility of the K-Duo coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com