Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
497
4 Stars
83
3 Stars
40
2 Stars
13
1 Star
14
88%of customers recommend this product.
(
393 out of
447)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Damit
Verified Purchase:Yes
It’s a nice coffee pot. But, I am not happy I have to buy the crazy pod if you want to put in your own brew.
It’s to complicated. I don’t have time to mess with that. Plus you need more then one.
It’s to complicated. I don’t have time to mess with that. Plus you need more then one.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Rabon
Verified Purchase:Yes
This machine works likes all the other keurig coffee machines. I like that there are more that one prong to open the coffee pods. I have not used the coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: K pod lover
Verified Purchase:Yes
This is my 3rd Keurig. My wife complains that there is too much plastic with the pods. So I decided to buy this model that offers a carafe option. My wife brews her coffee by pouring hot water over a filter that drips to her cup. SO MESSY and TIME CONSUMING FOR ONE CUP. My only complaint is that I would like to be able to brew one cup of coffee in the carafe but Keurig says not to. Rather I should use the pod instead for single serve. That’s OK for me as I love the easiness of making no messy coffee for one drink at a time. Other than that , I find the Keurig to be an amazing mechanical engineering design that is so easy to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 6, 2025
Thank you for sharing your review with us on your new K-Duo coffee maker. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: DFWbusyb
Verified Purchase:Yes
Finally Fast Brew! Instead of waiting for a minute plus - this is near instant brew for K-Cups. Very nice design and stylish. Easy to use - I have had 3 different Keurig Duo Brew Makers and this meets all my expectations - so far my favorite
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 27, 2025
Thank you so much for reviewing your coffee maker and for your kind words about your new K-Duo coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Kim4621
Verified Purchase:Yes
Love all it does. Only one quirk: we seem to have to set the coffee pot timer daily. And it's hard to override it. Other than that, it's great!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
Hello and thank you for your review, Kim. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Coffee Fan 239
Verified Purchase:Yes
I have been happy so far with the product and love the options of how I want my coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
Hi, thank you for sharing your feedback on the design of your new K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Sandymatt
Verified Purchase:Yes
If you like to use your own coffee. You need new specific to this exact brewery, stainless steel k cups. It won't work with the the stainless steel reusable k cups from my old duo non ice coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 25, 2025
Thank you for sharing your review and feedback. The K-Duo (Gen 2) Hot & Iced coffee maker is equipped with MultiStream Technology, and is compatible with the Keurig My K-Cup Universal Reusable Filter with MultiStream Technology. We hope this helps! If you have any questions about your brewer or any of the accessories, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I am very happy with my new Keurig! It is very fast in the morning making my first cup of coffee.
I am very pleased with my new Keurig!!!
I am very pleased with my new Keurig!!!
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
We love hearing this, Bryan! Thank you for your review and feedback on your new K-Duo coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com