Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
497
4 Stars
83
3 Stars
40
2 Stars
13
1 Star
14
88%of customers recommend this product.
(
393 out of
447)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
Feels cheap, works great but it feels like really cheap plastic. So far no issues except i did get grounds when i ran water thru the single serve side for the first time.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 13, 2025
We are sorry to hear that you are disappointed with your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We would love to hear more about your experience and assist you further. Please reach out to our Consumer Care team at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Posted by: Johnny W
Verified Purchase:Yes
The new upgrade from the previous version it was 110% better
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I gave this particular machine to my daughter and she loves it. She came in from gardening and brewed a single chilled brew and just raved about it. Thank you for the versatility.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
We are so happy to hear that your daughter is loving all the brewing options available with her new K-Duo coffee maker! Thank you for sharing the love.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I absolutely 💯 love it!! Its perfect for my need!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 15, 2025
We just love to hear this! Thank you for taking the time to share your review, Kim. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: C Heldrich
Verified Purchase:Yes
The water heated for a pot of coffee is not hot enough. You can increase the temperature of water when you brew a pod but not a carafe
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, May 13, 2025
We value your time and would like to look into the concerns with your K-Duo Hot & Iced Single Serve & Carafe Coffee Maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Very efficient. Works great on both sides. Single cup has great versatility for strength and temperature.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
Thank you for your review. We're glad you're enjoying it!
Written by a customer while visiting keurig.com
Posted by: Ralph McCullen
Verified Purchase:Yes
Great coffee maker, with options, not your own cafe
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Cyntha
Verified Purchase:Yes
This takes up less room than my old Keurig with a separate coffee maker.
I would recommend this to a friend!
Written by a customer while visiting keurig.com