Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
468
4 Stars
79
3 Stars
37
2 Stars
13
1 Star
13
88%of customers recommend this product.
(
367 out of
417)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Alicia Osmera
Verified Purchase:Yes
It's been over a week, and I am not happy with this purchase.
The coffer pot is too complicated to use.
The single pod is fine for useage.
The coffer pot is too complicated to use.
The single pod is fine for useage.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 13, 2025
We value your time and would like to look into the concerns with your Keurig Coffee Maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Posted by: K pod lover
Verified Purchase:Yes
This is my 3rd Keurig. My wife complains that there is too much plastic with the pods. So I decided to buy this model that offers a carafe option. My wife brews her coffee by pouring hot water over a filter that drips to her cup. SO MESSY and TIME CONSUMING FOR ONE CUP. My only complaint is that I would like to be able to brew one cup of coffee in the carafe but Keurig says not to. Rather I should use the pod instead for single serve. That’s OK for me as I love the easiness of making no messy coffee for one drink at a time. Other than that , I find the Keurig to be an amazing mechanical engineering design that is so easy to use.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 6, 2025
Thank you for sharing your review with us on your new K-Duo coffee maker. We appreciate the feedback.
Written by a customer while visiting keurig.com
Posted by: DFWbusyb
Verified Purchase:Yes
Finally Fast Brew! Instead of waiting for a minute plus - this is near instant brew for K-Cups. Very nice design and stylish. Easy to use - I have had 3 different Keurig Duo Brew Makers and this meets all my expectations - so far my favorite
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 27, 2025
Thank you so much for reviewing your coffee maker and for your kind words about your new K-Duo coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Kim4621
Verified Purchase:Yes
Love all it does. Only one quirk: we seem to have to set the coffee pot timer daily. And it's hard to override it. Other than that, it's great!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
Hello and thank you for your review, Kim. The behavior you are describing certainly doesn't sound normal and we would love to help resolve this issue for you. At your convenience, please contact our Consumer Care team at 866-901-2739. We look forward to helping you!
Written by a customer while visiting keurig.com
Posted by: Coffee Fan 239
Verified Purchase:Yes
I have been happy so far with the product and love the options of how I want my coffee
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, June 19, 2025
Hi, thank you for sharing your feedback on the design of your new K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Sandymatt
Verified Purchase:Yes
If you like to use your own coffee. You need new specific to this exact brewery, stainless steel k cups. It won't work with the the stainless steel reusable k cups from my old duo non ice coffee maker.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 25, 2025
Thank you for sharing your review and feedback. The K-Duo (Gen 2) Hot & Iced coffee maker is equipped with MultiStream Technology, and is compatible with the Keurig My K-Cup Universal Reusable Filter with MultiStream Technology. We hope this helps! If you have any questions about your brewer or any of the accessories, please feel free to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I am very happy with my new Keurig! It is very fast in the morning making my first cup of coffee.
I am very pleased with my new Keurig!!!
I am very pleased with my new Keurig!!!
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
We love hearing this, Bryan! Thank you for your review and feedback on your new K-Duo coffee maker. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: BBB in AZ
Verified Purchase:Yes
We are enjoying our new K-Duo. The coffee is more flavorful. The display panel is easy to read and easy to follow. Haven't tried yhe Iced Tea pods yet. Looking forward to that...we did order two tumblers for iced products.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, June 26, 2025
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com