Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Customer Rating
5
Love the K-Dou!
on January 11, 2025
Posted by: JeffreyK
Purchased this as a 2024 Christmas gift. The first one stopped working, but Keurig sent a brand new one immediately. No hassle! Best coffee maker I have had! I like to make a quick cup during the week, but like having a pot of coffee on the weekend to drink all day long! I had a knock off for the past few years, but nothing compares to a true Keurig machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
So Far: GREAT!
on January 11, 2025
Posted by: Big Ed SWP
I'm really loving my new K-Duo Gen 2! So far, the Multi-Stream Technology is so much better than the original's single stream. Beverages are tastier and taste more full and robust. I've only used the single-serve Pods so far, but I'm very please with this coffee system so far. Only time will tell....but, hopefully it keeps working well like my 1st Gen did, for quite a few years without any issues whatsoever.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We are happy to hear you are enjoying our MultiStream technology with the K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
K-duo
on January 11, 2025
Posted by: 343cindi
I like the instant brewing, and the extra hot option is fantastic.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
5
Great purchase
on January 12, 2025
Posted by: Peter T
Love our duo maker we had an older model but we love the new one even more
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BBab
Verified Purchase:Yes
Sadly , I expected a lot more out of this machine. The autobrew appears to be a very cumbersome feature. And the pot spills all over, even with care.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Kendale
Verified Purchase:Yes
I upgraded from an older version of the duo. Major improvement. Really fast and much better coffee
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
3
Product breakdown
on January 14, 2025
Posted by: Cling
I’ve only been using the item for 3 weeks and the surface of the hot plate is wearing. Very disappointed.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
This is definitely not the experience we want you to have with your K-Duo coffee maker. Did you reach out to our Consumer Care team about this? Please give them a call at 866-901-2739. We are here to help!
Written by a customer while visiting keurig.com
Customer Rating
3
Overall well liked
on January 14, 2025
Posted by: VeeD
Actually like the combined unit, except the 1 thing that is a major flaw, in my opinion, is that you cannot brew less than 6 cups of coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com