Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
497
4 Stars
83
3 Stars
40
2 Stars
13
1 Star
14
88%of customers recommend this product.
(
393 out of
447)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Customer Rating
3
Not made as sturdy.
on January 26, 2025
Posted by: Ally777
I’ve owned Keurig coffee makes for 18 years. This one feels cheap and flimsy. It is all thin plastic. The coffee is good but I don’t know how long it will last.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
Thank you for sharing your review. We are sorry this is your initial impression. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com
Posted by: Marilyn I
Verified Purchase:Yes
Great coffee maker. I only gave 4 stars because the carafe side isn't hot enough.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 28, 2025
Thank you for taking the time to share your positive review and feedback. We appreciate it!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Needs to be a bit warmer or 3.
A one button delay brew would be nice
A one button delay brew would be nice
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
Hello Jim, thank you for taking the time to share your review and feedback with us. We really appreciate it! Enjoy!
Written by a customer while visiting keurig.com
Posted by: J Brown
Verified Purchase:Yes
So far e are very happy with our purchase. We particularly like the removable water reservoir which makes filling and cleaning easier. If I could add a couple of features, I would like it if the machine had an audible alert when the carafe side is done brewing and I would also like to have the ability to select a longer burner cut off time. Other than these two features the unit is just about perfect. Hope it will last for many years to come.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
Thank you for taking the time to share this feedback with us about the K-Duo coffee maker. Please note that you can turn the warming plate back on by simply pressing and holding the carafe button for 3 seconds, and it will remain on for another 2 hours. We hope this helps!
Written by a customer while visiting keurig.com
Posted by: Bill in PA
Verified Purchase:Yes
We wanted to replace a drip coffeemaker and keurig with one machine. This machine works well. I make a pot in the morning and we can have a cup later in the day whether coffee, coco, or other freshly made hot beverage. We love it
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
We are very happy to hear that you are enjoying the versatility of your K-Duo coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
3
Excitement bubble burst
on February 3, 2025
Posted by: Richcathycat
I was looking forward to getting the sleek duo and minimize my counter. I had wanted one for years and it works nice. The brew pot doesn't make a good cup of coffee like my Cuisinart. It comes out watery. I tried adding extra filters for it to brew slower and extra coffee grounds but it's still not good. The strong function is only for the single brew side.
It makes a good cup of single brew. I have to use the extra hot function because by the time I add creamer 2-3tbs to my 10to 12coz cup my coffee is cool. I have to microwave it 30 secs.
I haven't had a chance to try the iced function yet. But I really don't like the machine and want to return it.
It makes a good cup of single brew. I have to use the extra hot function because by the time I add creamer 2-3tbs to my 10to 12coz cup my coffee is cool. I have to microwave it 30 secs.
I haven't had a chance to try the iced function yet. But I really don't like the machine and want to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Nice but never received free coffee
on February 3, 2025
Posted by: ARamblingRose2
This dual coffee maker is nice. Works as advertised. I replaced the very expensive wifi Keurig that kept losing wifi connection.
My husband drinks drip coffee and I drink k-cups. This unit was a good option to save counter space. It was advertised to come with 2 free boxes of coffee, which I never received.
My husband drinks drip coffee and I drink k-cups. This unit was a good option to save counter space. It was advertised to come with 2 free boxes of coffee, which I never received.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Customer Rating
3
Coffer maker
on February 9, 2025
Posted by: Chief Big Toe
Pot does not seat well. My pot slid out while brewing. Coffee and broken glass everywhere.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Duo coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com