Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
468
4 Stars
79
3 Stars
37
2 Stars
13
1 Star
13
88%of customers recommend this product.
(
367 out of
417)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
Needs to be a bit warmer or 3.
A one button delay brew would be nice
A one button delay brew would be nice
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
Hello Jim, thank you for taking the time to share your review and feedback with us. We really appreciate it! Enjoy!
Written by a customer while visiting keurig.com
Posted by: J Brown
Verified Purchase:Yes
So far e are very happy with our purchase. We particularly like the removable water reservoir which makes filling and cleaning easier. If I could add a couple of features, I would like it if the machine had an audible alert when the carafe side is done brewing and I would also like to have the ability to select a longer burner cut off time. Other than these two features the unit is just about perfect. Hope it will last for many years to come.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 4, 2025
Thank you for taking the time to share this feedback with us about the K-Duo coffee maker. Please note that you can turn the warming plate back on by simply pressing and holding the carafe button for 3 seconds, and it will remain on for another 2 hours. We hope this helps!
Written by a customer while visiting keurig.com
Posted by: Bill in PA
Verified Purchase:Yes
We wanted to replace a drip coffeemaker and keurig with one machine. This machine works well. I make a pot in the morning and we can have a cup later in the day whether coffee, coco, or other freshly made hot beverage. We love it
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
We are very happy to hear that you are enjoying the versatility of your K-Duo coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com
Customer Rating
3
Excitement bubble burst
on February 3, 2025
Posted by: Richcathycat
I was looking forward to getting the sleek duo and minimize my counter. I had wanted one for years and it works nice. The brew pot doesn't make a good cup of coffee like my Cuisinart. It comes out watery. I tried adding extra filters for it to brew slower and extra coffee grounds but it's still not good. The strong function is only for the single brew side.
It makes a good cup of single brew. I have to use the extra hot function because by the time I add creamer 2-3tbs to my 10to 12coz cup my coffee is cool. I have to microwave it 30 secs.
I haven't had a chance to try the iced function yet. But I really don't like the machine and want to return it.
It makes a good cup of single brew. I have to use the extra hot function because by the time I add creamer 2-3tbs to my 10to 12coz cup my coffee is cool. I have to microwave it 30 secs.
I haven't had a chance to try the iced function yet. But I really don't like the machine and want to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Customer Rating
4
Nice but never received free coffee
on February 3, 2025
Posted by: ARamblingRose2
This dual coffee maker is nice. Works as advertised. I replaced the very expensive wifi Keurig that kept losing wifi connection.
My husband drinks drip coffee and I drink k-cups. This unit was a good option to save counter space. It was advertised to come with 2 free boxes of coffee, which I never received.
My husband drinks drip coffee and I drink k-cups. This unit was a good option to save counter space. It was advertised to come with 2 free boxes of coffee, which I never received.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Customer Rating
3
Coffer maker
on February 9, 2025
Posted by: Chief Big Toe
Pot does not seat well. My pot slid out while brewing. Coffee and broken glass everywhere.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Duo coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Mamasodd
Verified Purchase:Yes
The carafe part is great, but the single side says error every time we use it and the second time it works. So annoying.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
This is definitely not what we like to hear. We recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Duo coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Retired Papa
Verified Purchase:Yes
Well, the main reason I bought this was because due to health reasons my wife needs to drink Decaf. My Ninja coffee maker made delicious coffee but Decaf does nothing for me so I needed a coffee maker that would easily make both. Ninja does have coffee makes that do pods and a carafe but it’s like one or the other and you have to switch components to brew each one.
Keurig has a line of coffee makers that do both but reviews on them have not been the best until this Duo gen 2 came out. It has all the features I want especially the more advanced multi stream pod coffee maker. It makes a hotter or stronger cup of coffee if you prefer.
The carafe side works well but I have some suggestions for Gen 3. It makes good tasting coffee but not great. I believe my Ninja Coffee maker made better tasting coffee. Probably the temperature of the water and blooming effect that made great tasting coffee. It also takes about 10 minutes to brew 8 cups and even after the hot plate light goes on it still makes gurgling sounds for a few more minutes. Have yet to make a full pot, probably take about 15 minutes. Maybe a beep after it’s done would be nice. The carafe pours very nicely but a bit awkward to rinse out. The large water reservoir is also a big plus. If you’re a regular coffee drinker that wants a pod and carafe coffee maker this should work fine for you. Are there better coffee makers, of course! But for the convenience of a duo coffee maker this works fine.
Keurig has a line of coffee makers that do both but reviews on them have not been the best until this Duo gen 2 came out. It has all the features I want especially the more advanced multi stream pod coffee maker. It makes a hotter or stronger cup of coffee if you prefer.
The carafe side works well but I have some suggestions for Gen 3. It makes good tasting coffee but not great. I believe my Ninja Coffee maker made better tasting coffee. Probably the temperature of the water and blooming effect that made great tasting coffee. It also takes about 10 minutes to brew 8 cups and even after the hot plate light goes on it still makes gurgling sounds for a few more minutes. Have yet to make a full pot, probably take about 15 minutes. Maybe a beep after it’s done would be nice. The carafe pours very nicely but a bit awkward to rinse out. The large water reservoir is also a big plus. If you’re a regular coffee drinker that wants a pod and carafe coffee maker this should work fine for you. Are there better coffee makers, of course! But for the convenience of a duo coffee maker this works fine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com