Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
413
4 Stars
76
3 Stars
30
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
315 out of
358)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: KWaldo
Verified Purchase:Yes
I love having one unit to do single cups and a whole pot. Some nice features and coffee decent but I wish it would not spit over the counter so much at the end of a brew. Still a small negative for a nice unit.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 12, 2025
Thank you for taking the time to share your feedback and review with us. The behavior you've described in your review is not typical of the K-Duo Hot & Iced Single Serve & Carafe coffee maker and our team will be happy to assist you! Please don't hesitate to reach out to us at at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. We look forward to your call!
Written by a customer while visiting keurig.com
Posted by: CarolAnn722
Verified Purchase:Yes
The x heat button is good but my coffee is still cold
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Bakewell
Verified Purchase:Yes
Honestly, I think I’d rather have my keurig elite and a standard coffee machine. I feel like I really downgraded for the single serve side and I feel like it’s not that difficult to make a good drip coffee. I was really excited to save space with one machine, but I don’t think this pro outweighs the cons. The single serve side makes the coffee taste burnt? Even with the iced feature which claims to reduce heat as it finishes. I don’t see anything in the instructions about checking the temperature unlike the elite. I almost exclusively use the iced feature on the elite, so this is a huge downside for me. The settings on this are very basic and for the price I feel pretty bummed. I also noticed that if you leave the k-cup in the machine it will drip into the tray AND it doesn’t completely empty some k-cups that my elite does. Specifically the sugary iced drinks so I’ll have sludge either drip in the tray while I’m off to work or I’ll get sludge on my hands removing the cup immediately. Another thing I noticed is that this machine does not have a ground on the plug like the elite or classic. Not sure if that’s for a reason, but it feels like a downgrade in safety. Overall, I would not recommend this machine and especially not at the current price .. as a 2nd gen too? Disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: RRRTx
Verified Purchase:Yes
The Duo was Exactly what I needed. Easy setup and fast to brew. Time will tell if this coffee maker lasts as long as the subscription for coffee. I hope so, because I really like it so far.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 9, 2025
Thank you for sharing your review. We're happy to hear that you're loving the K-Duo Hot & Iced Single Serve & Carafe coffee maker. We are confident in our quality and stand behind all of our products. Our coffee makers and the parts within them are designed and tested to withstand many years of use. Our Keurig coffee makers come with a one year warranty; however, if a year has passed and your coffee maker has an issue, we recommend you to reach out to our Customer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com
Posted by: Suzeq
Verified Purchase:Yes
So far this coffee maker is great. I love having the ability to make just one cup or a whole pot without needing two separate coffee makers.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: JnAG
Verified Purchase:Yes
We love our Duo. The option for single cup or automatic drip carafe is great...
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: NewburyLady55
Verified Purchase:Yes
I bought this mainly for my husband who drinks coffee all day long. His biggest complaint is how slowly the water drips into his cup. My biggest complaint is the water container is behind the machine which makes it a little more difficult to see the water level.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: BDavis
Verified Purchase:Yes
We love our K-Duo coffee maker! It is so nice to have a fresh pot of coffee waiting for us in the mornings but still have the option for an additional K-cup whenever I want it. The flavor is amazing!
I would recommend this to a friend!
Written by a customer while visiting keurig.com