Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(555 Reviews)
Rating breakdown 555 reviews
5 Stars
424
4 Stars
76
3 Stars
30
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
323 out of
366)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: SarahKanaar
Verified Purchase:Yes
Bought myself this after Christmas & I have not been disappointed! I love that it can do hot & cold as well as make a pot - & keep it hot! This is what I've been waiting for from Keurig
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We are thrilled to hear that you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing Sarah!
Written by a customer while visiting keurig.com
Customer Rating
5
Love the K-Dou!
on January 11, 2025
Posted by: JeffreyK
Purchased this as a 2024 Christmas gift. The first one stopped working, but Keurig sent a brand new one immediately. No hassle! Best coffee maker I have had! I like to make a quick cup during the week, but like having a pot of coffee on the weekend to drink all day long! I had a knock off for the past few years, but nothing compares to a true Keurig machine!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
5
So Far: GREAT!
on January 11, 2025
Posted by: Big Ed SWP
I'm really loving my new K-Duo Gen 2! So far, the Multi-Stream Technology is so much better than the original's single stream. Beverages are tastier and taste more full and robust. I've only used the single-serve Pods so far, but I'm very please with this coffee system so far. Only time will tell....but, hopefully it keeps working well like my 1st Gen did, for quite a few years without any issues whatsoever.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We are happy to hear you are enjoying our MultiStream technology with the K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thanks for brewing the love!
Written by a customer while visiting keurig.com
Customer Rating
5
K-duo
on January 11, 2025
Posted by: 343cindi
I like the instant brewing, and the extra hot option is fantastic.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thanks for the kind words. We're glad to hear about how much you are enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
5
Great purchase
on January 12, 2025
Posted by: Peter T
Love our duo maker we had an older model but we love the new one even more
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: BBab
Verified Purchase:Yes
Sadly , I expected a lot more out of this machine. The autobrew appears to be a very cumbersome feature. And the pot spills all over, even with care.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: JHF2025
Verified Purchase:Yes
Brews well with a couple of significant design issues. While they may sound trivial, they make the brewer frustrating to use. First, it is so light that anytime you use it it slides across the counter and/or tips. Second, there is no power backup for the clock or programming so anytime you lose power, you have to reset the clock and reprogram start time for auto brew. Third, There is apparently no way to turn the pot off other than to unplug it (requiring clock and auto brew reprogramming) so if you do not want to leave the pot heating when you leave, unplugging seems to be the only option. These are real inconveniences that I would not expect from Keurig in this type of brewer. At this point we plan to return it and purchase another brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. We hope this helps!
Written by a customer while visiting keurig.com
Posted by: Kendale
Verified Purchase:Yes
I upgraded from an older version of the duo. Major improvement. Really fast and much better coffee
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com