Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: BuffieC
Verified Purchase:Yes
great machine love it would recommend and would buy
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 30, 2024
Thank you so much for your review and feedback. We are so glad to hear you are loving the K-Duo coffee maker and that you would recommend this product. We would love to earn a 5 star rating, so if we can improve your experience, or if you have any questions, please feel free to give us a call at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Ada D
Verified Purchase:Yes
Love the duel coffee maker morning k-cup and the full pot for the guests
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 30, 2024
We're happy to learn that you can always brew the perfect amount of coffee with your K-Duo coffee maker! Enjoy!
Written by a customer while visiting keurig.com
Posted by: Ares Snowdrop
Verified Purchase:Yes
Everything is great! One drawback however is that it won't brew a pot of coffee that's smaller than 6 cups. I don't always want that much coffee, so I end up pouring it down the drain.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 10, 2024
Thank you very much for your kind words and for taking time to share this feedback. We love to hear from our customers and will be sure to pass along your feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Vivian Michele
Verified Purchase:Yes
Absolutely love it! Hot, cold, single serve or pot!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2024
We are thrilled to learn that you’re loving the variety of beverage temperatures and size options with your K-Duo coffee maker. Thank you for sharing your feedback Vivian! Enjoy!
Written by a customer while visiting keurig.com
Posted by: ges1
Verified Purchase:Yes
Having owned the original K-Duo, this new improved K-Duo Gen 2 is incredible and I highly recommend this unit. Outstanding performance, ease of operation and best of all, improved coffee flavor with all the bells and whistles.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 9, 2024
We are thrilled to hear that you are enjoying delicious coffee with your K-Duo coffee maker! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: ckielis
Verified Purchase:Yes
I really like this pot so far! I like that I can put a whole pot of coffee AND a cup amount of water in the back at once. I like the strong and extra hot feature, and definitely the auto brew! The problem I have is that the heating plate turns off after 2 hours. I can turn it back on but I have to remember to do it. I also wish I could make the carafe side extra hot or “strong.”
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 7, 2024
Thank you for reviewing your K-Duo coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Posted by: CarlySee
Verified Purchase:Yes
We bought this because the espresso machine/ coffee pot we got on our registry broke. We’d been hesitant to replace with a keurig because we didn’t think it would have all the properties we wanted, including a carafe for the bigger quantity days. This product met all of those needs and has been super easy to use! We have loved it!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 7, 2024
Thank you for taking the time to share your feedback Carly. We're glad you're enjoying the ease of use with your new K-Duo coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JMeans
Verified Purchase:Yes
I love this! Would buy again if I needed to! I had to buy due to my mom breaking my other one and I am NOT disappointed!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 7, 2024
We are very glad you are enjoying your K-Duo coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com