Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
391
4 Stars
73
3 Stars
27
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
294 out of
333)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Anonymous
Verified Purchase:Yes
So far I'm a little disappointed. The coffee is not as hot as i think it should be even with the extra hot button. I do like the auto brew, however the stay hot for the carafe does not stay on very long.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 20, 2025
We value your time and would like to look into the concerns with your K-Duo coffee maker further Oliver. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on.
Written by a customer while visiting keurig.com
Posted by: s1cell
Verified Purchase:Yes
I love my new Keurig duo coffee maker. It makes delicious single cups and also pots of coffee.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Two old gardeners
Verified Purchase:Yes
Convenient and easy to use — makes great coffee! Love both single serve and carafe option.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for taking the time to share your feedback. We're glad you're enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
5
Amazing coffee maker!
on February 22, 2025
Posted by: CallmeMashugana
We love this coffee maker plain and simple. Everything about it is wonderful. It is worth every penny.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We just love hearing this! Thank you for taking the time to review your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Happy brewing!
Written by a customer while visiting keurig.com
Customer Rating
4
Coffee brewed in carafe is not hot enough brewed….
on February 23, 2025
Posted by: Jan90652
Verified Purchase:Yes
Carafe coffee temperature isn’t hot enough for us when first brewed it should hotter
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Posted by: TracyW1966
Verified Purchase:Yes
Very slow to brew a cop of coffee and the 12 oz feature consistently only gives an 8 oz cup.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: TinaD
Verified Purchase:Yes
Love my new coffee maker , great to make a pot or just do a single
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Jwtooblsd
Verified Purchase:Yes
I bought this keurig to replace m 2.0 that stopped working. So I felt this was close to what I had, plus more. Very happy with my decision
I would recommend this to a friend!
Written by a customer while visiting keurig.com