Upgraded to the new Duo. We've been a keurig family for many years. Love the "hot" and iced buttons. It's faster than our old coffee maker and we like the glass carafe and warmer plate too.
Response from keurig.comBy Keurig Consumer Care, November 15, 2024
Thank you for taking the time to share your feedback. We're glad you're enjoying the upgrade to the K-Duo coffee maker! Happy brewing!
Overall, we are happy. The carafe is a different shape than the previous model. We wish they included some paper filters or a reusable/washable filter. The same can be said for the water reserve....they don't give you the filter that is needed or the charcoal pod(s). Coffee brews faster and is hotter. Setup was fairly easy we shall see how things go.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 7, 2024
Thank you for reviewing your K-Duo coffee maker Dave. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.