Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(516 Reviews)
Rating breakdown 516 reviews
5 Stars
391
4 Stars
73
3 Stars
27
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
294 out of
333)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Customer Rating
4
Nice but never received free coffee
on February 3, 2025
Posted by: ARamblingRose2
This dual coffee maker is nice. Works as advertised. I replaced the very expensive wifi Keurig that kept losing wifi connection.
My husband drinks drip coffee and I drink k-cups. This unit was a good option to save counter space. It was advertised to come with 2 free boxes of coffee, which I never received.
My husband drinks drip coffee and I drink k-cups. This unit was a good option to save counter space. It was advertised to come with 2 free boxes of coffee, which I never received.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for your feedback. We strive for excellence and would like for your experience to be the best that it can be. Please contact our Consumer Care team at 866-901-2739. Customer's such as yourself help us to improve our products and we would love the opportunity to look into this further.
Written by a customer while visiting keurig.com
Posted by: Jimid
Verified Purchase:Yes
Brewed coffee doesn’t stay very hot in while on the burner
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 6, 2025
We value your time and would like to look into the concerns with your K-Duo coffee maker further. Please contact our Consumer Care team at 866-901-2739. Our representatives are available seven days a week from 7:00 am to 10:00 pm, EST.
Written by a customer while visiting keurig.com
Customer Rating
3
Coffer maker
on February 9, 2025
Posted by: Chief Big Toe
Pot does not seat well. My pot slid out while brewing. Coffee and broken glass everywhere.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Duo coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Mamasodd
Verified Purchase:Yes
The carafe part is great, but the single side says error every time we use it and the second time it works. So annoying.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
This is definitely not what we like to hear. We recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Duo coffee maker. Thank you for reaching out!
Written by a customer while visiting keurig.com
Posted by: Retired Papa
Verified Purchase:Yes
Well, the main reason I bought this was because due to health reasons my wife needs to drink Decaf. My Ninja coffee maker made delicious coffee but Decaf does nothing for me so I needed a coffee maker that would easily make both. Ninja does have coffee makes that do pods and a carafe but it’s like one or the other and you have to switch components to brew each one.
Keurig has a line of coffee makers that do both but reviews on them have not been the best until this Duo gen 2 came out. It has all the features I want especially the more advanced multi stream pod coffee maker. It makes a hotter or stronger cup of coffee if you prefer.
The carafe side works well but I have some suggestions for Gen 3. It makes good tasting coffee but not great. I believe my Ninja Coffee maker made better tasting coffee. Probably the temperature of the water and blooming effect that made great tasting coffee. It also takes about 10 minutes to brew 8 cups and even after the hot plate light goes on it still makes gurgling sounds for a few more minutes. Have yet to make a full pot, probably take about 15 minutes. Maybe a beep after it’s done would be nice. The carafe pours very nicely but a bit awkward to rinse out. The large water reservoir is also a big plus. If you’re a regular coffee drinker that wants a pod and carafe coffee maker this should work fine for you. Are there better coffee makers, of course! But for the convenience of a duo coffee maker this works fine.
Keurig has a line of coffee makers that do both but reviews on them have not been the best until this Duo gen 2 came out. It has all the features I want especially the more advanced multi stream pod coffee maker. It makes a hotter or stronger cup of coffee if you prefer.
The carafe side works well but I have some suggestions for Gen 3. It makes good tasting coffee but not great. I believe my Ninja Coffee maker made better tasting coffee. Probably the temperature of the water and blooming effect that made great tasting coffee. It also takes about 10 minutes to brew 8 cups and even after the hot plate light goes on it still makes gurgling sounds for a few more minutes. Have yet to make a full pot, probably take about 15 minutes. Maybe a beep after it’s done would be nice. The carafe pours very nicely but a bit awkward to rinse out. The large water reservoir is also a big plus. If you’re a regular coffee drinker that wants a pod and carafe coffee maker this should work fine for you. Are there better coffee makers, of course! But for the convenience of a duo coffee maker this works fine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for reviewing your K-Duo Hot & Iced Single Serve & Carafe coffee maker. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Customer Rating
4
Great coffee maker
on February 15, 2025
Posted by: Nons
Love the one water tank that feeds the pot and K-cup both. Was a little surprised that the unit did not come with the filter dispenser or filter, don’t remember seeing that in any of the advertisements. Very inconvenient.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
Thank you for your review. We are glad you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
4
Almost perfect
on February 16, 2025
Posted by: Only want 4 cups
I bought this coffee maker a few months ago, and it performs very well. Wether single serve or carafe, the coffee brews quickly and has that full coffee flavor. My only criticism is I can't make less than 6 cups of coffee on the carafe side...a major disapointment. I'm the only one in my family who brews by the carafe, everyone else brews a single cup. I'd prefer to brew only 4 cups in the morning. Needless to say, I discard leftover coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mollygoodgirl
Verified Purchase:Yes
Great product and well made. Brewing coffee made simple!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 25, 2025
We are thrilled to hear that you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Thank you for taking the time to share your feedback. Enjoy!
Written by a customer while visiting keurig.com