Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(610 Reviews)
Rating breakdown 610 reviews
5 Stars
468
4 Stars
79
3 Stars
37
2 Stars
13
1 Star
13
88%of customers recommend this product.
(
367 out of
417)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Milynda
Verified Purchase:Yes
Like the sleeker design and controls on front of brewer instead of top.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
Hello Mylinda, we are delighted to hear that you are enjoying the updated design of your new K-Duo (Gen 2) coffee maker! Thank you for brewing the love.
Written by a customer while visiting keurig.com
Posted by: WPLJR
Verified Purchase:Yes
It failed the first time I used it and they made it more difficult than it should be to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Marie80
Verified Purchase:Yes
I love it. My husband uses the carafe side and I use the pod side. It's nice to have one coffee machine on my coffee bar instead of two!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 26, 2025
We're so glad to hear that the K-Duo Hot & Iced Single Serve & Carafe coffee maker is a great addition to your household! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Bubba72
Verified Purchase:Yes
This is so much better than our last Keurig. It is much faster and it brews a perfect cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 26, 2025
Thank you for your review. We are glad you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
5
I love the new K-Duo!
on March 9, 2025
Posted by: cynthia lynn
I needed to replace my old duo- and I love the new basket for grounds- less mess. The Kcup feature of extra hot or strong is absolutely fantastic. I haven't used the iced feature yet but once warm weather hits I can't wait for iced coffee and refreshers!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 9, 2025
We are thrilled to hear that you're enjoying your upgrade to the K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: jsmit86
Verified Purchase:Yes
I recently purchased this K-Duo Gen 2 coffee maker.
I like the fact that one machine can do Carafe coffee, but also single serve k cups.
It has the multi stream feature, that brews a much more flavorful cup of coffee, compared to the older single needle brewers. It is also able to brew a full pot using the carafe. It is very easy to set up and operate. My only suggestions for improvement would be to make the carafe and grounds basket dishwasher safe, and to make the height of the single serve about 1/2" taller. That would allow a 32 oz "Yeti" style mug to fit in order to make iced tea.
I like the fact that one machine can do Carafe coffee, but also single serve k cups.
It has the multi stream feature, that brews a much more flavorful cup of coffee, compared to the older single needle brewers. It is also able to brew a full pot using the carafe. It is very easy to set up and operate. My only suggestions for improvement would be to make the carafe and grounds basket dishwasher safe, and to make the height of the single serve about 1/2" taller. That would allow a 32 oz "Yeti" style mug to fit in order to make iced tea.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 6, 2025
Thank you very much for your kind words and for taking time to share this feedback on your new K-Duo coffee maker. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
I love the unit but theirs no instructions on how to change filter?
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 6, 2025
Thank you for your review, Mike. We're very glad you are enjoying your K-Duo coffee maker. We appreciate your feedback. Hearing from our Consumers help us improve our service and products. For help or questions about your brewer, please feel free to give our Consumer Care team a call at 866-901-2739. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: RWill
Verified Purchase:Yes
We rarely brew a pot of coffee but this machine did a great job and efficiently as well. The K-cup side also did a very good job.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 6, 2025
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Duo Hot & Iced coffee maker. Happy brewing!
Written by a customer while visiting keurig.com