Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: cscarlett5
Verified Purchase:Yes
So far so good. My fiance gets his old school pot of coffee and I get my k-cup. Happy with purchase. Not sure the coffee tastes different with the bloom water feature. I love that we didn't have to compromise with this machine.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 19, 2025
That's what we like to hear. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Normand
Verified Purchase:Yes
This coffee maker is very quiet and easy to operate
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 5, 2025
Thank you very much for your kind words and for taking time to share this feedback. We appreciate the love!
Written by a customer while visiting keurig.com
Posted by: R_Fab
Verified Purchase:Yes
Fun Fact: Hidden in the Terms & Conditions you must purchase 16 total boxes (12 outside of the initial purchase) of K-Cup products in order to qualify for the half priced items. Before you purchase the Starter Kit be aware of what you are signing up for.
Response from keurig.comBy Keurig Consumer Care, September 16, 2025
Hi, thank you for taking the time to share your review and feedback.
Written by a customer while visiting keurig.com
Posted by: Julie99
Verified Purchase:Yes
Love the ability to enjoy a kcup while waiting for a fresh brewed pot. The options for sizes are perfect. It doesn't take up much more room than the regular Keurig machine we had did.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, September 9, 2025
We love, love, love hearing this! Thank you for taking the time to give us your feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: JB Coffee
Verified Purchase:Yes
We love the improvements to the Gen 2. The glass pot doesn't dribble when pouring into my mug, the clock on the face of the machine (not on the top), the redesigned water tank now easier to remove.....great improvements. Thank you!
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Thank you so much for reviewing your K-Duo
coffee maker and for your kind words. Happy Brewing!
coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Loyally True
Verified Purchase:Yes
We had our first Keurig for 10 years! loved it and loved this one too
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 27, 2025
Thank you so much for reviewing your K-Duo coffee maker and for your kind words. Happy Brewing!
Written by a customer while visiting keurig.com
Posted by: Dave Bu
Verified Purchase:Yes
▪︎ The timer is awkward to set. Too many steps.
▪︎ It would be nice to have an on-off switch.
▪︎ The single cup side, when brewed, is not piping hot. The craft side is just right with heat.
▪︎ It would be nice to have an on-off switch.
▪︎ The single cup side, when brewed, is not piping hot. The craft side is just right with heat.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, August 27, 2025
Hi Dave, thank you for taking the time to share your detailed feedback with us. If you ever need assistance with any of the features on your K-Duo Hot & Iced coffee maker, you can find always helpful articles on the Support page of the Keurig website or you can speak to one of our knowledgeable representatives at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Courtney C
Verified Purchase:Yes
I have used Keurigs for a long time and have loved them, but I regret buying the K-Duo sadly. The single brew side is great, albeit a little noisier than my previous single brew, but the carafe side is awful. I’ve tried brewing all different cup levels and all different kinds of filters and every single time the filter area overflows. We have given up trying. I emailed Keurig as the website says we can, but they just responded with “call us”. I wish I had just stuck to a single cup brewer.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, August 28, 2025
Hi Courtney, we are sorry to hear that you are disappointed with your K-Duo Hot & Iced coffee maker. Our Consumer Care team will be happy to troubleshoot the issue you are experiencing. For immediate assistance, please call our Consumer Care team at 866-901-2739. Thank you for reaching out!
Written by a customer while visiting keurig.com