Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
497
4 Stars
83
3 Stars
40
2 Stars
13
1 Star
14
88%of customers recommend this product.
(
393 out of
447)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: ShoMeMo
Verified Purchase:Yes
Great multi function coffee maker. Easy to set up and use. Makes great tasting coffee. I was able to eliminate two machines and replace them with this multi use machine, and my counter looks less cluttered. I wish more color choices were available, and the brew temperature was hotter. The hot button makes the water hotter for each cup, but it's still not as hot as I prefer it. Overall a good quality machine for the price. I would recommend it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We’re so glad to hear that you’re enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
Not hot enough I think the hot plate not working right
Written by a customer while visiting keurig.com
Posted by: Milynda
Verified Purchase:Yes
Like the sleeker design and controls on front of brewer instead of top.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
Hello Mylinda, we are delighted to hear that you are enjoying the updated design of your new K-Duo (Gen 2) coffee maker! Thank you for brewing the love.
Written by a customer while visiting keurig.com
Posted by: WPLJR
Verified Purchase:Yes
It failed the first time I used it and they made it more difficult than it should be to return it.
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Marie80
Verified Purchase:Yes
I love it. My husband uses the carafe side and I use the pod side. It's nice to have one coffee machine on my coffee bar instead of two!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 26, 2025
We're so glad to hear that the K-Duo Hot & Iced Single Serve & Carafe coffee maker is a great addition to your household! Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Bubba72
Verified Purchase:Yes
This is so much better than our last Keurig. It is much faster and it brews a perfect cup of coffee.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, March 26, 2025
Thank you for your review. We are glad you are loving your K-Duo Hot & Iced Single Serve & Carafe coffee maker!
Written by a customer while visiting keurig.com
Customer Rating
5
I love the new K-Duo!
on March 9, 2025
Posted by: cynthia lynn
I needed to replace my old duo- and I love the new basket for grounds- less mess. The Kcup feature of extra hot or strong is absolutely fantastic. I haven't used the iced feature yet but once warm weather hits I can't wait for iced coffee and refreshers!!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, April 9, 2025
We are thrilled to hear that you're enjoying your upgrade to the K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: jsmit86
Verified Purchase:Yes
I recently purchased this K-Duo Gen 2 coffee maker.
I like the fact that one machine can do Carafe coffee, but also single serve k cups.
It has the multi stream feature, that brews a much more flavorful cup of coffee, compared to the older single needle brewers. It is also able to brew a full pot using the carafe. It is very easy to set up and operate. My only suggestions for improvement would be to make the carafe and grounds basket dishwasher safe, and to make the height of the single serve about 1/2" taller. That would allow a 32 oz "Yeti" style mug to fit in order to make iced tea.
I like the fact that one machine can do Carafe coffee, but also single serve k cups.
It has the multi stream feature, that brews a much more flavorful cup of coffee, compared to the older single needle brewers. It is also able to brew a full pot using the carafe. It is very easy to set up and operate. My only suggestions for improvement would be to make the carafe and grounds basket dishwasher safe, and to make the height of the single serve about 1/2" taller. That would allow a 32 oz "Yeti" style mug to fit in order to make iced tea.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, May 6, 2025
Thank you very much for your kind words and for taking time to share this feedback on your new K-Duo coffee maker. We appreciate the love!
Written by a customer while visiting keurig.com