Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Lynn325
Verified Purchase:Yes
Love the versatility of this coffee maker. Makes great tasting coffee no matter what function you use!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 5, 2024
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Christina Russell
Verified Purchase:Yes
I love this coffee machine. I especially love that is has the ability to be set up to brew automatically in the morning.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 7, 2025
Hi Christina, we are so glad to hear that you are enjoying all the features of your K-Duo coffee maker. Thank you for sharing the love!
Written by a customer while visiting keurig.com
Posted by: Mabob
Verified Purchase:Yes
As a total coffee maker i have given it 2 stars
One the 1 cup side it gets. 7 stars
Brewing side i give it a1 stare
Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor
I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features
One the 1 cup side it gets. 7 stars
Brewing side i give it a1 stare
Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor
I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 31, 2024
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: JHF2025
Verified Purchase:Yes
Brews well with a couple of significant design issues. While they may sound trivial, they make the brewer frustrating to use. First, it is so light that anytime you use it it slides across the counter and/or tips. Second, there is no power backup for the clock or programming so anytime you lose power, you have to reset the clock and reprogram start time for auto brew. Third, There is apparently no way to turn the pot off other than to unplug it (requiring clock and auto brew reprogramming) so if you do not want to leave the pot heating when you leave, unplugging seems to be the only option. These are real inconveniences that I would not expect from Keurig in this type of brewer. At this point we plan to return it and purchase another brand.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, January 14, 2025
Thank you for taking the time to share your review. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. We hope this helps!
Written by a customer while visiting keurig.com
Posted by: OK Nurse
Verified Purchase:Yes
Brews fast and the extra hot function is wonderful!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: SandyKP
Verified Purchase:Yes
We love our new Keurig. The convenience of choice is what drew us to the product.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We are thrilled to hear that you are enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thanks for brewing the love Sandy!
Written by a customer while visiting keurig.com
Posted by: ShoMeMo
Verified Purchase:Yes
Great multi function coffee maker. Easy to set up and use. Makes great tasting coffee. I was able to eliminate two machines and replace them with this multi use machine, and my counter looks less cluttered. I wish more color choices were available, and the brew temperature was hotter. The hot button makes the water hotter for each cup, but it's still not as hot as I prefer it. Overall a good quality machine for the price. I would recommend it.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 12, 2025
We’re so glad to hear that you’re enjoying your K-Duo Hot & Iced Single Serve & Carafe coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Milynda
Verified Purchase:Yes
Like the sleeker design and controls on front of brewer instead of top.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, February 18, 2025
Hello Mylinda, we are delighted to hear that you are enjoying the updated design of your new K-Duo (Gen 2) coffee maker! Thank you for brewing the love.
Written by a customer while visiting keurig.com