Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Sacormier
Verified Purchase:Yes
I love ice coffee and this pot does it all. I had purchased the ice coffee-single brew coffee maker a little over a year ago. Unfortunately, it stopped working. I have had many Keurig pots over the years and I’m hoping this one last a long time. I love the simplicity of how it operates.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 1, 2024
We are very glad you are enjoying your K-Duo coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Haasle
Verified Purchase:Yes
This new Gen 2 is much imporved from previous version. Better carafe, stays hotter, easier control access.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 4, 2024
Thank you for sharing your feedback on the design of your Gen 2 K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: jdnpt
Verified Purchase:Yes
The product provides has all the features we were looking for. A great upgrade for us!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 11, 2024
We are very glad you're enjoying all of the new features of the K-Duo coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: KelR
Verified Purchase:Yes
Super convenient and easy to use. The ability to brew a pot will save you money in the long run!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 13, 2024
Thank you for sharing this! We’re so glad to hear that you’re enjoying the convenience and ease of use with the K-Duo new coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: MeeneeMe
Verified Purchase:Yes
Works great, clean design, combo feature is a space saver
Response from keurig.comBy Keurig Consumer Care, November 15, 2024
Hi, thank you for sharing your feedback on the design of your new K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Dave from Venice
Verified Purchase:Yes
Overall, we are happy. The carafe is a different shape than the previous model. We wish they included some paper filters or a reusable/washable filter. The same can be said for the water reserve....they don't give you the filter that is needed or the charcoal pod(s). Coffee brews faster and is hotter. Setup was fairly easy we shall see how things go.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 7, 2024
Thank you for reviewing your K-Duo coffee maker Dave. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com
Posted by: Mcleod
Verified Purchase:Yes
Always a fan of the keurig since it came out!
Love the pot/single combo!
Love the pot/single combo!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 15, 2024
Thanks for the kind words. We're glad to hear about how much you are enjoying the flexibility of the K-Duo coffee maker!
Written by a customer while visiting keurig.com
Posted by: TayH
Verified Purchase:Yes
I really like the ability to brew single serve and a carafe for myself and others. It is a great feature to have the heated plate for the carafe stay warm for up to two hours on its own. It would be nice to have an option to turn on the heated plate again. Looking forward to using the iced coffee option. I do recommend ordering a reusable filter for the coffee grounds, but for the cost, it would be great if it came with one.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 25, 2024
Thank you for your review. We're glad to hear that you're enjoying the K-Duo coffee maker. If you would like to turn the warming plate back on, simply press and hold the CUPS button for 3 seconds. This will turn the heating plate off and on. We hope this helps!
Written by a customer while visiting keurig.com