Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: MrTeWills
Verified Purchase:Yes
I'll keep it short:
1. Pot leaks, unless you poorly at the rate of 1/2 ounce at a time
2. Multiple times the single cup as turned on when preparing a pot
3. The pot WILL allow you to start a pot of coffee without water (needs an audible alarm)
4. The pot over all is cheaply made.
1. Pot leaks, unless you poorly at the rate of 1/2 ounce at a time
2. Multiple times the single cup as turned on when preparing a pot
3. The pot WILL allow you to start a pot of coffee without water (needs an audible alarm)
4. The pot over all is cheaply made.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 12, 2024
We're sorry to hear that you have experienced problems with your K-Duo coffee maker Tony. Have you spoken with our Consumer Care team? The number is 866-901-2739, we'd be more than happy to help!
Written by a customer while visiting keurig.com
Posted by: Tina1981
Verified Purchase:Yes
I bought this all in one after my single service Keurig stopped working. We had just a cheap coffee pot that was years old (though it still worked great) and I decided to replace it too.
Things I love:
1. The large water capacity. I can make a pot of coffee and there’s still water left for some single serves.
2. The look. Having them both together makes my coffee station look so clean.
Things I love:
1. The large water capacity. I can make a pot of coffee and there’s still water left for some single serves.
2. The look. Having them both together makes my coffee station look so clean.
Things I feel could use a “tweak”:
1. When you open the top to add your coffee filter, if you’re not slow, will leak condensation on the top of the machine. It’s an easy wipe off woth a paper towel, but a bit of a pain.
2. My biggest issue….so far with both Keurigs I’ve owned is the splashing mass from the single serve. This one does have a bottom piece that can be removed so you can put a taller mug under the single serve. Unfortunately, it still does not accommodate our many tumblers that we have. When we try to use just a regular sized coffee mug it’s so low that it splashes everywhereand I have to clean up the mess after every cup made.
1. When you open the top to add your coffee filter, if you’re not slow, will leak condensation on the top of the machine. It’s an easy wipe off woth a paper towel, but a bit of a pain.
2. My biggest issue….so far with both Keurigs I’ve owned is the splashing mass from the single serve. This one does have a bottom piece that can be removed so you can put a taller mug under the single serve. Unfortunately, it still does not accommodate our many tumblers that we have. When we try to use just a regular sized coffee mug it’s so low that it splashes everywhereand I have to clean up the mess after every cup made.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Customer Rating
1
Price protection
on December 8, 2024
Posted by: Mr MP
I bought the duo keurig last month. Machine replaced an older model. Seems to work as it should. Im disappointed the machine went on sale a week after i ordered but Keurig doesnt offer price protection. Most retailers have a 30 day pollicy and will refund the price difference.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Great replacement for old
Verified Purchase:Yes
We love all the new features of this coffee maker. We would recommend this product.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: DMB of Everett
Verified Purchase:Yes
The machine works fine. We often time just run water through it to heat water for tea. It makes a great cup o f coffee. The extra hot button i soften used.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: PonderFields
Verified Purchase:Yes
Best of both worlds! Duo is great!
GF gets the carafe...i get the pods i want
GF gets the carafe...i get the pods i want
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: HBURKE
Verified Purchase:Yes
This gen 2 model is a great improvement over the first one.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dlwc
Verified Purchase:Yes
I love the new stream technology, makes the coffee taste so much better. I use the coffee pot side to brew a pot of tea for iced tea.
Written by a customer while visiting keurig.com