Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(611 Reviews)
Rating breakdown 611 reviews
5 Stars
469
4 Stars
79
3 Stars
37
2 Stars
13
1 Star
13
88%of customers recommend this product.
(
368 out of
418)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: TayH
Verified Purchase:Yes
I really like the ability to brew single serve and a carafe for myself and others. It is a great feature to have the heated plate for the carafe stay warm for up to two hours on its own. It would be nice to have an option to turn on the heated plate again. Looking forward to using the iced coffee option. I do recommend ordering a reusable filter for the coffee grounds, but for the cost, it would be great if it came with one.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 25, 2024
Thank you for your review. We're glad to hear that you're enjoying the K-Duo coffee maker. If you would like to turn the warming plate back on, simply press and hold the CUPS button for 3 seconds. This will turn the heating plate off and on. We hope this helps!
Written by a customer while visiting keurig.com
Posted by: Suzy C
Verified Purchase:Yes
Nice coffee pot. Easy setup and easy to use. Brews coffee fast. I wish the markers in the water tank were marked better so it is easier to read and I wish the Xtra hot and strong buttons work for the carafe too
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 25, 2024
Thank you for taking the time to share your review Lucy. It is customers such as yourself that help us to improve our products and we will be passing your feedback along to the appropriate teams for review. If you ever need assistance please don't hesitate to reach out to our Consumer Care team at 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Robert Baremore
Verified Purchase:Yes
Wording of instructions confusing with buttons on machine. Use of setting program timer is also confusing to set. I bought this duo for the ability to time set coffee, but nit pleased in the way if functions
Response from keurig.comBy Keurig Consumer Care, December 5, 2024
Hello Robert, we appreciate you taking the time to share your review and feedback. If you ever have any questions about the features or settings on your K-Duo coffee maker, please feel free to reach out to our Consumer Care team at 866-901-2739. We are always happy to help!
Written by a customer while visiting keurig.com
Posted by: TRoyals
Verified Purchase:Yes
Very nice product. It dispenses water a lot faster than the previous model...love that.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, December 5, 2024
Thank you so much for reviewing your K-Duo coffee maker and for your kind words. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: _coldbrew
Verified Purchase:Yes
This is a great coffee machine, especially for single roast cold brew coffee. Would be nice if it also did a cold brew for the large pot.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Mitch H
Verified Purchase:Yes
There isn't a power on/power off switch which makes operation very confusion. Other wise, works great!
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 12, 2024
Thank you for your review and feedback Mitch! To power on, simply lift the handle or press any button to power the coffee maker on. To power off, press and hold the BREW button for 3 seconds. We hope this helps!
Written by a customer while visiting keurig.com
Posted by: Tbild
Verified Purchase:Yes
Love this but wish the single cup side had a slide out for larger cups.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Tina1981
Verified Purchase:Yes
I bought this all in one after my single service Keurig stopped working. We had just a cheap coffee pot that was years old (though it still worked great) and I decided to replace it too.
Things I love:
1. The large water capacity. I can make a pot of coffee and there’s still water left for some single serves.
2. The look. Having them both together makes my coffee station look so clean.
Things I love:
1. The large water capacity. I can make a pot of coffee and there’s still water left for some single serves.
2. The look. Having them both together makes my coffee station look so clean.
Things I feel could use a “tweak”:
1. When you open the top to add your coffee filter, if you’re not slow, will leak condensation on the top of the machine. It’s an easy wipe off woth a paper towel, but a bit of a pain.
2. My biggest issue….so far with both Keurigs I’ve owned is the splashing mass from the single serve. This one does have a bottom piece that can be removed so you can put a taller mug under the single serve. Unfortunately, it still does not accommodate our many tumblers that we have. When we try to use just a regular sized coffee mug it’s so low that it splashes everywhereand I have to clean up the mess after every cup made.
1. When you open the top to add your coffee filter, if you’re not slow, will leak condensation on the top of the machine. It’s an easy wipe off woth a paper towel, but a bit of a pain.
2. My biggest issue….so far with both Keurigs I’ve owned is the splashing mass from the single serve. This one does have a bottom piece that can be removed so you can put a taller mug under the single serve. Unfortunately, it still does not accommodate our many tumblers that we have. When we try to use just a regular sized coffee mug it’s so low that it splashes everywhereand I have to clean up the mess after every cup made.
I would recommend this to a friend!
Written by a customer while visiting keurig.com