Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(688 Reviews)
Rating breakdown 688 reviews
5 Stars
529
4 Stars
86
3 Stars
41
2 Stars
15
1 Star
17
88%of customers recommend this product.
(
422 out of
481)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: TeresamB
Verified Purchase:Yes
This coffee maker made the worst coffee I’ve ever tasted. Tasted like plastic. After spending to much time on the phone with support and running vinegar water through it as instructed the coffee still tasted awful and like plastic. Returned for a refund.
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 23, 2024
We understand your frustrations and are sorry to hear you returned your K-Duo coffee maker. If you ever need assistance with any of our products, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Written by a customer while visiting keurig.com
Posted by: JCityCoffeeDrinker
Verified Purchase:Yes
Great machine with several excellent options for different types of coffee.
Written by a customer while visiting keurig.com
Posted by: Sbos
Verified Purchase:Yes
We have used Keurig machines for years and most often time those machines have been single cup only. This one has the best of both worlds with a carafe and the coffee is great tasting either way. I love the features on this!
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Dan G 2
Verified Purchase:Yes
This is a fantastic coffee maker. With the large water tank, it's always ready to be a poor or a cup, whichever you need. Since it's winter, I haven't brewed iced coffee yet. I'm looking forward to trying that.
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Judy Hill
Verified Purchase:Yes
I bought one for myself and i love it. Then i bought 3 more for my friends and gave them a Christmas gift early, so they can make Christmas Coffee. They all loved them like I knew they would. My one friend said "I never have to use my Tea Kettle again".
I would recommend this to a friend!
Written by a customer while visiting keurig.com
Posted by: Iowa 1
Verified Purchase:Yes
Very large unit on the counter. We bought it because of the claims of better coffee from pods. Not so for us, we went from 12 oz on our previous Keurig unit to 10 oz on this one to try to match the taste. We are disappointed.
Written by a customer while visiting keurig.com
Posted by: Anonymous
Verified Purchase:Yes
The single serve cups of coffee are not really hot wven when I select Hot before brewing. Also when I brew the carafe, it says to turn tge hot plate off, hold down tge cup icon for 3 seconds. This does not work. I brew my tea in this and do not want the hot plate to stay on but cannot get it off..
No, I would not recommend this to a friend.
Written by a customer while visiting keurig.com
Posted by: Don Kiel
Verified Purchase:Yes
Love this machine, I purchased a competitor machine and regretted it
I would recommend this to a friend!
Written by a customer while visiting keurig.com