This is a great duo coffee maker. Had a different brand and I knew I should have just went with the Keurig right off the bat. Nothing but problems. But this one is flawless
Really like the design and how easy it is to use. I only wish that the k-cup side could handle a little taller cup, it is too short for many of the travel mugs.
The instructions could be better...the wrong button cited to keep the hot plate on. We figured it out by trial and error. The Strong setting has to be hit with every brew. Other than those cons, it's great.