Customer reviews from keurig.com
Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Average customer rating
4.6
(552 Reviews)
Rating breakdown 552 reviews
5 Stars
421
4 Stars
76
3 Stars
30
2 Stars
13
1 Star
12
88%of customers recommend this product.
(
321 out of
364)
Customer Reviews for Keurig - K-Duo Single Serve & Carafe Coffee Maker - Black
Posted by: Blues
Verified Purchase:Yes
Better than I expected. Coffee tastes great when using Kraft.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, October 30, 2024
We’re so glad to hear that you’re enjoying great tasting pots of coffee with your K-Duo coffee maker! Thank you for taking the time to leave us your review. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: Honest shopper
Verified Purchase:Yes
Coffee pot works great k cup side works as described. Only flaw is trying to turn the warming plate off you have to press and hold the pot button for three seconds and in some cases the brewer tries to rebrew and then you’re stuck with a refill water flashing light
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 1, 2024
We appreciate your positive review and feedback! Thanks for brewing the love!
Written by a customer while visiting keurig.com
Posted by: Sacormier
Verified Purchase:Yes
I love ice coffee and this pot does it all. I had purchased the ice coffee-single brew coffee maker a little over a year ago. Unfortunately, it stopped working. I have had many Keurig pots over the years and I’m hoping this one last a long time. I love the simplicity of how it operates.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 1, 2024
We are very glad you are enjoying your K-Duo coffee maker and are sorry to hear of your previous experience. We are confident in our quality and stand behind all of our products. Our warranty for Keurig brewers is for one year from the date of purchase. With that said, we consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.
Written by a customer while visiting keurig.com
Posted by: Haasle
Verified Purchase:Yes
This new Gen 2 is much imporved from previous version. Better carafe, stays hotter, easier control access.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 4, 2024
Thank you for sharing your feedback on the design of your Gen 2 K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: jdnpt
Verified Purchase:Yes
The product provides has all the features we were looking for. A great upgrade for us!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 11, 2024
We are very glad you're enjoying all of the new features of the K-Duo coffee maker. Thank you so much for your review and feedback. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: KelR
Verified Purchase:Yes
Super convenient and easy to use. The ability to brew a pot will save you money in the long run!
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 13, 2024
Thank you for sharing this! We’re so glad to hear that you’re enjoying the convenience and ease of use with the K-Duo new coffee maker. Happy brewing!
Written by a customer while visiting keurig.com
Posted by: MeeneeMe
Verified Purchase:Yes
Works great, clean design, combo feature is a space saver
Response from keurig.comBy Keurig Consumer Care, November 15, 2024
Hi, thank you for sharing your feedback on the design of your new K-Duo coffee maker. We appreciate your kind words!
Written by a customer while visiting keurig.com
Posted by: Dave from Venice
Verified Purchase:Yes
Overall, we are happy. The carafe is a different shape than the previous model. We wish they included some paper filters or a reusable/washable filter. The same can be said for the water reserve....they don't give you the filter that is needed or the charcoal pod(s). Coffee brews faster and is hotter. Setup was fairly easy we shall see how things go.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, November 7, 2024
Thank you for reviewing your K-Duo coffee maker Dave. We work to provide our consumers with the best product and experience possible and appreciate you taking the time to leave us some valuable feedback. We will pass your comments onto our quality and engineering teams for review.
Written by a customer while visiting keurig.com