Both K cup and Drip technology in this machine was well thought out. The k cups have a very rich full taste unlike the older machines. The drip part is also very flavorful. The options allow everyone to make a brew that fits their taste. I highly recommend this machine.
Response from keurig.comBy Keurig Consumer Care, January 6, 2025
As a total coffee maker i have given it 2 stars One the 1 cup side it gets. 7 stars Brewing side i give it a1 stare Heating plate only stays on 2hr, the auto fill has to be set up every day, carafe lid is hinged and is hard to clean, does not have bold option for the brew side, coffee is made to fast to get good flavor I understand stand that it made manly for 1 cub. They should give you all spec and not make their advertising sound like the brew side has all the needed features
No, I would not recommend this to a friend.
Response from keurig.comBy Keurig Consumer Care, December 31, 2024
We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. The heating plate will automatically turn on after a carafe brew and stay on for 2 hours. Press and hold the CUPS button for 3 seconds to turn the heating plate off and on. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.
Love this combination! i did not like the k-cup machine by itself. it was terrible, always breaking down. now they have really improved this! plus we love a big pot of coffee almost every day. we may have a k cup in the afternoon without having to make a half pot.
I would recommend this to a friend!
Response from keurig.comBy Keurig Consumer Care, January 6, 2025
Thank you for your review. We are glad you are loving the brewing options available with the K-Duo coffee maker! Happy brewing!